Robert Ellsworth Email & Phone Number

Latrobe, PA

Latrobe, PA

• Provided executive-level leadership to the organization on all matters related to information technology, encompassing both the hardware and application environments and a $2M budget.
• Assessed organizational needs, prepared strategic and tactical plans, and worked with key stakeholders to ensure the alignment of information systems with needs.
• Had layered people responsibilities leading a team of 15 and worked with front line leadership across each area of responsibility to ensure… Show more Provided executive-level leadership to the organization on all.
• Had layered people responsibilities leading a team of 15 and worked with front line leadership across each area of responsibility to ensure projects are supporting strategic objectives while maintaining day-to-day.
• Prepared budgets and staffing plans, provided technology savvy to the executive group, took ownership of mission, vision, values and strategy of the organization and the manner in which IT assists in organizational.

Pittsburgh, PA

• Provided technology leadership and guidance to non-profit dedicated to raising funds for local and international causes and manages $200M in foundation assets. Supervised staff of IT professionals.
• Planned and implemented projects and major modifications to the supporting infrastructure.
• Managed projects and leveraged technology to improve and support business functions.
• Project manager and lead technologist on a major software design and implementation project for donor… Show more Provided technology leadership and guidance to non-profit dedicated to raising funds for local and.
• Project manager and lead technologist on a major software design and implementation project for donor management. Partnered with sister organizations in other cities, our national organization, and the software.
• Built and maintained the SQL infrastructure for various production databases as well as for the testing of the new donor management system.

Pittsburgh, PA

• Supervised, scheduled and dispatched technicians to fulfill client project and maintenance contracts.
• Worked with technicians and salesmen to define project scope and plan resource allocation.
• Provided quality control; ensured proper billing; resolved service and billing disputes.
• Worked with the owner, sales, and accounting to define and establish new product offerings.
• Created and developed a helpdesk/call center for tier 1 and 2 support. Selected software, determined… Show more
• Created and developed a helpdesk/call center for tier 1 and 2 support. Selected software, determined staffing needs and goals, supervised staff to meet performance expectations. Show less

Morgantown, WV

• Participated in infrastructure upgrade of WVUH network backbone. Using Cisco switches and routers, upgraded the network from 10MB/Sec to 100MB/Sec switched.
• Used NT Administrative tools, SMS Server, Netware Admin, Ciscoworks and other network applications to support, upgrade, and maintain 1,100+ workstations throughout LAN/WAN.
• Administered the new Exchange e-mail system as it grew from fewer than 300 active users to 1,600+. Maintained and configured Exchange to handle the rapid… Show more
• Administered the new Exchange e-mail system as it grew from fewer than 300 active users to 1,600+. Maintained and configured Exchange to handle the rapid growth. Installed and configured virus protection for Exchange.
• Worked on integration of the Health Sciences Centers Groupwise groupware package with our Exchange package to allow passage of e-mail and addressing across the two networks. Show less

Boot camp at PI. Plt. 3060 I Co. 3rd. Btn. Graduated in August of 88. Then electronics school at 29 Palms. Started out as a 5963 fixing air traffic control gear. Moved to data systems as a 4034/38. Finally ended up working in IT as a 4066.