Ellyn (Miller) Frieser Email & Phone Number

Peabody, Massachusetts, US

Process Employee lifecycle from onboarding to offboarding, job changes, salary, and performance. HRIS, Benefits administration and reconciliation. Online file maintenance management. Reporting; recruiting, turnover, benefits, EEO. Employment Verifications references, background checks, and I-9s. Manage Performance reviews and 30/90/150 check ins.

Conducted interviews via phone and in-person and verified references of potential new hires. Ensured onboarding paperwork was properly completed and in the employee file. Verified I-9s through an e-verification process.Built a top-performing team by recruiting Home Health Aides and CNAs via JaszHR.

Processed biweekly payroll, monthly directors payroll.HR consultant to all employees. Provided guidance on employee relations, performance management, and employee development. Coordinated wellness programs.Assisted in implementation and administration of HR polices.On-boarding.

Scottsdale, AZ, US

• Reviewed wellness program with clients, highlighting components to meet individual wellness goals.
• Opened and closed the business, including cash management and creating staff assignments. Supervised staff in manager’s absence.
• Verified end-of-day reports against credit and cash profits.
• Addressed all guest complaints and referred any escalated situations to management.
• Maintained membership sales closing rate of 30% or greater per month.

New York, NY, US

• Offered exceptional customer service to differentiate and promote the company brand.
• Recommended merchandise based on customer needs.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
• Exceeded sales goals weekly placing me in the top 4 sales consistently.
• Guided customers in choosing items that reflected personal style and shape.
• Explained information about the quality, value and style of products to Influence customer buying decisions.

• Consulted with customers on the latest styles and trends.
• Placed special merchandise orders for customers.
• Designed and arranged items in favorable positions and areas of the store for optimal sales.
• Kept the showroom clean and maintained neat, orderly product displays.
• Built effective relationships with each customer to develop superior customer satisfaction.
• Measured customers for size and recorded measurements for use in alterations.

• Sole HR/Benefits/Payroll person
• Managed all company benefits, which include health & welfare; 401(k); and International ESPP.
• Answered employee questions regarding benefits, payroll, FMLA, immigration and 401k and resolved any issues.
• Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
• Collaborated with vendors in filing 5500 reports and Non-Discrimination Testing.
• Presented information regarding open enrollment for benefits.

• Company formerly known as Dataware Technologies a Software Product Company
• Designed and implemented companywide monthly new hire orientation program.
• Partnered with the IT department to create a streamlined onboarding process for new hires.
• Participated in Vendor negotiations for medical and dental annual renewals.
• Recruited, screened, interviewed and hired administrative staff.
• Created and mailed all new hire offer letters and welcome packages.

• Contact person for 15 centers
• Processed and obtained new vendor to produce criminal background checks for entire company in a timely manner.
• Reconciled benefits bills and recouped thousands of dollars for terms that were not removed from the bill.
• Administered job requisition process and created job codes.

Benefits Administrator Harvard Pilgrim Health Care 1998Human Resources Assistant Inso Corporartion 1998Human Resources Assistant U.S. Generating Company 1998Human Resources Assistant Fleet Financial Group 1997 – 1998

Bachelor Of Science Degree In Clothing & Textiles, Fashion Merchandising

Human Resources Management/Personnel Administration, General