* Design engaging programs and events as well as create content for marketing initiatives, email campaigns, blog posts, articles, infographics, & create & host innovative marketing events both digital and live.* Oversee the maintenance and continual improvement of the NYLI website, including identification and implementation of site enhancements and content, regular usability testing, content audits, updates, etc.* Develop and implement technology strategies, including those involving social media applications, to promote interactive relationships with Members to improve their experience of NYLI services.* Implement, update, and manage major hardware and software technologies required to support internal and external operations. * Serve as the point of contact for selected external consultants and third-party vendors regarding development, implementation, and ongoing operational issues. * Manage assessment measures to track ROI, creating and distributing periodic reports.* Assist with the development of the budget for technology and communications, marketing, and outreach related expenses. * Work closely with staff on technology and technical services issues, policies, and problem-solving. * Create instructional materials and train staff.

Major Initiatives• Transitioned the organization to portable laptops vs. PC’s which allowed NYLI staff to work from home without any down time when the pandemic struck.• Design content for marketing initiatives, email campaigns, blog posts, articles, infographics, & create & host innovative marketing events both digital and live, as well as seek out press coverage.• Design innovative programs and events including a well-attended Alexander Hamilton-themed escape room, a virtual holiday scavenger hunt, a virtual Jeopardy event, and two augmented reality rare books exhibits.• Moved NYLI’s infrastructure from in-house servers hosting all email, local network files, & patron access to electronic resources into a fully cloud-based organization not dependent on physical space, allowing NYLI to operate unhindered by disasters/pandemics.• Manage assessment measures such as Google Analytics, social media analytics, email campaign reports, and designed a database to track ROI.• Instituted both the original NYLI eBooks programs and have grown & maintained them over the years.• Discovered and recommended a subscription plan vs. ala carte purchases for our eBook program which saved NYLI ~$70,000/year. • Completely re-designed the NYLI website from a DotNetNuke platform to WordPress at a cost of $1,450 compared to the previous website which cost NYLI $27,500, saving the organization over $25,000.• Implemented a VOIP phone system.• Led/managed project to completely re-wire NYLI’s physical space for Internet, including project to re-wire for new tenant space.• Implemented major technologies including; federated search, Seamless Catalog, widgets, integration with major ERMs, EZProxy authentication service, Zoho Creator statistics database, MailChimp newsletters, HD microfilm scanner, LibGuides, designed NYLI’s intranet, etc.• Created NYLI’s Disaster Recover/Business Continuity Plan and had it in place well before the pandemic.

• Teach Information Literacy, Emerging Technology, and Web technology courses to graduate students enrolled in Library and Information Science programs in an online learning environment.• Serve on the Curriculum Committee.

* Project Management: Responsible for concept, planning, author acquisition, project management, developmental editing, and marketing of an award-winning set of 10 technology books aimed at libraries.* Author of several books.* Management: Manage 10-12 high profile authors through all aspects of the book writing and publishing process from proposal to editorial to promotion.* The American Library Association (ALA) awarded The Tech Set the 2011 Greenwood Publishing Group Award for the Best Book in Library Literature.

* Series Editor for Practical Guides for Librarians* Author of several books.*Project Management: Responsible for concept, planning, author acquisition, project management, and developmental editing, of technology books and book series* Management: Manage between 14-35 high profile authors through all aspects of the book writing and publishing process from proposal to editorial to promotion.* The American Association of Law Libraries (AALL) awarded Law Librarianship in the Digital Age the 2014 Joseph L. Andrews Legal Literature Award.

*Teach Web Design courses*Teach Knowledge Management courses

Law Library Management's technology evangelist and instructional designer. Design and maintain the organization's website and social media accounts as well as create and present promotional webinars.

• Teach Web technology and Basic Reference courses to graduate students enrolled in Library and Information Science program..• Create private social networks for students to participate in using Drupal technology as well as maintain class websites in course management programs.• Filmed and edited video lectures using green-screen technique as well as instructional screencasts.

• Author a daily blog with over 100,000 unique visitors per month. Topics include mobile and emerging technologies as they pertain to the library field. • Audience development through multi-channel marketing such as social media, traffic analysis, and networking, etc. • Track conversations and sentiment to ensure the iLibrarian brand has a positive presence wherever people are having conversations.

* Technology Initiatives: Responsible for the application and use of new and emerging technologies both internally and to the public services function.o Led the Library through a Web site redesign and migration to a Drupal content management system, combining multiple sites into one unified Web presence.o Developed taxonomies, menus, wireframes, & site structures based on analysis of site analytics, usability studies, and departmental requirements. o Collaborated with Columbia University Libraries to introduce a new text reference service.o Established a social media presence across multiple channels to enhance visibility and connect with the community.o Developed strategic plans for social media, and other technology initiatives as well as analytics-based assessment.o Created a Reference Statistics database collect more information about reference interactions.o Created a strategy for a library-wide digitization initiative* Bibliographic Instruction and Staff Training:o Designed and delivered bibliographic instruction curriculum and research guides for multiple literature and History seminars as well as technology topics.o Responsible for staff technology training..o Created a series of 10 instructional webcasts & a library video tour.* Management: Head of the Barnard Library Internship Program which included recruiting, scheduling, training, mentoring, and managing 8-10 graduate LIS interns.* Public Services: Provided reference services for the library’s 300,000 volume collection, 1,700+ electronic databases, and 10 million volume university-wide library collection including one-on-one research consultations, phone, email, IM, and text reference. Served on Columbia University’s Reference Coordinating Committee (RCC). Worked with faculty and students as a part of our Personal Librarians program.* Collection Development: Responsible for building and maintaining print monograph and serial collections for the many Humanities subject areas.

Wrote a monthly column about emerging tech and academic libraries titled “Stacking the Tech” for Library Journal’s Academic Newswire.

• Teach Web technology courses to graduate students enrolled in Library and Information Science program..• Create private social networks for students to participate in using Drupal technology as well as maintain class websites in course management programs.• Filmed and edited video lectures using green-screen technique as well as instructional screencasts.

• Offered services in social media marketing, information architecture, usability testing, technology training, content development, and strategic assessment of Web technologies for clients such as The College Board, New York Observer, and PolitickerNJ.• Provided writing and editing services, custom workshops and technology talks, and professional courses.

* Public Services: Provided reference services for Butler Library's 50,000 volume reference collection, 1,700+ electronic databases, and 10 million volume university library collection.* Technology Initiatives:o Created an interactive map for the Library’s reference collection which allowed patrons to click on virtual stacks to view contents as well as search for items.o Creating and updated library web pages using the Web CMS.o Created an internal blog for the Reference department staff.o Created a Butler Stacks Guide podcast.o Founded a monthly Emerging Tech Brown Bag series.* Training: Created technical documentation, user guides, instruction scripts, and handouts.

• Provided reference services and technical support to students and faculty as a solo librarian.• Responsible for acquisitions, copy cataloging, subject guides, Web pages, etc.

• Information architecture, content production, creative direction, graphic design, viral marketing, contests and online promotions, advertising sales, information management, industry research, editorial, industry relationships, etc.• Site traffic exceeded 100,000 unique user sessions monthly. • Website was the number one ranked search result on Google, Lycos and AlltheWeb for a search for horror films. • Personally wrote over 500 film reviews, 1,500 actor & director biographies and over 1,400 photos in picture galleries.

• Provided various freelance services related to development of commercial websites including content development, user experience, and quality assurance testing.