Ellyssia Whiting, Shrm-Cp Email & Phone Number

Boston, Ma, Us

Massachusetts, United States

Salem, Nh

• Meet with sales and implementation team to understand new clients benefit strategy and business goals in order to deliver a clear concise message to the work-site employees during new employee enrollment onto the TotalSource platform.• Assist in the design, development and implementation of ADP TotalSource employee orientation presentation • Present new employee orientation to the TotalSourse platform, benefits and resources either onsite or virtually to new and existing clients.• Meet with Human Resource Business Partners before open enrollment for current clients to understand the client relationship, business goals and any changes in plans to ensure effective communication to the work site employees.• Present open enrollment each year to current clients, highlighting and reinforcing the use of resources, perks, discounts and benefits. Review any changes and additions. • Develop and implement key account employee benefit engagement plan partnering with key account executive, human resource business partner and client, including a multi communication strategy to ensure information retention year round.• Help to increasing client retention rates by 40% within ADP TotalSource by delivering on the promise of increased employee engagement and enrollment within the benefit offerings.• Develop resources for the team to gain access to relevant benefit information quickly and effectively.• Participate in and present in group training's to help keep in touch with best practices as it relates to delivering a clear concise message across the country ensuring each client receives the same quality experience.

Salem, Nh

• Manage the full sales cycle (forecast, pipeline, revenue generation) and relationships in the small to medium size business sector.• Representing TotalSource - Complete HR Solution for SMB

Burlington, Massachusetts

Wimington, Ma

•Managed $6.5 million dollar account base•Qualifying accounts by determining DTAM •Qualifying leads utilizing networking skills•Quarterly account review with top 10 accounts •Increasing sales and margins to existing and new customers utilizing design registrations and meetcomps•Work with engineers on new design requirements •Assist in resolving issue such as customer product quality issues, expedite late orders and new design assistance utilizing relationships with vendors•Develops long-term relationship with customer •Work with Inside sales to develop account strategies •Visit vendors locations for product training•Make joint calls with vendors •Identifies all employees who have buying influences, ie. engineers, buyers, supply chain managers. Make regularly scheduled visits with each account.

Wilmington, Ma

Negotiate contracts, pricing, and delivery dates Ensure on-time delivery for customerQuote follow up to ensure closureDeveloped trusting relationships with customer to maximize opportunitiesFollow up and close manufacture leadsReview of monthly sales reports to develop new sales strategies to increase profitAnalyze customer accounts for potential implementation of automation programs at in order to reduce errors and lower cost to order

Sales Performance:Grew account base 45% within the first yearConsistently grew assigned territory sales 20% per year Responsible for 50 accounts with revenue in excess of $2 Million per yearAchieved special recognition for 99.5% order accuracyResponsibilities:Strategize new techniques to grow accounts with outside sales representatives Use "service-based" and "consultative" selling techniques to win account loyaltyNegotiate contracts, pricing, and delivery dates Facilitate table top shows at customer facilities with multiple vendors Arrange demonstrations for customers on high-end electronic testing equipmentAssist customer with placing orders, questions on products, and quotingFollow-up on customer quotes dailyProactively expedite orders to ensure on-time deliveryWork closely with vendor representatives to acquire special cost and design registrations

Sales Performance:13% growth in sales within the first quarter as an account managerConsistently grew assigned territory sales 10% per quarter Responsible for 95 accounts with revenue in excess of $700,000 per quarterAchieved over $1 million dollars in sales in 2nd quarter

Highest sales in the unassigned sales team for the yearContinually in the "Top Five of the Trotters" (measuring tool for sales productivity)Manage 20 assigned accounts with high growth potentialTaking an average of 60-80 calls per daySpecial Recognition award for Customer ServiceConsistently entered over 60 orders /day via internet, phone and faxWork with outside sales representatives to develop new accountsAssist customer with placing orders, questions on products, and quotingFollow up on customer quotes, and expediting customer orders daily