Elly Van Herpen Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Dublin, County Dublin, Ireland

• Consistently surpassed team and individual Key Performance Indicators (KPIs), driving recruitment efficiency and achieving sales targets.
• Led the development and expansion of a high-performing client success team, enhancing recruitment processes and increasing customer retention.
• Implemented streamlined workflows and tools to improve recruitment operations and deliver superior service to clients.
• Executed effective floor management strategies to optimise recruitment sales operations and drive revenue generation.
• Managed stakeholder expectations, serving as a primary contact for escalated issues, ensuring client satisfaction and retention in recruitment services.
• Inspired and motivated team members through personalised coaching sessions, team meetings, and engaging recruitment-focused sales events, fostering a culture of excellence and achievement.

Dublin City, County Dublin, Ireland

Ottawa, Ontario, Canada

• Collected, created and analysed datasets of cities with a vibrant nightlife
• Analyzed data to determine trends in nightlife.
• Created comparison criteria and compared Ottawa’s nightlife to the nightlife of other cities.
• Identified the strengths and weaknesses of Ottawa’s nightlife.
• Analysed the nightlife's strong points and weak points, and evaluated whether or not the city of Ottawa could exploit the strong points and improve the weak points.
• Provided clear business plan

Lahti, Southern Finland, Finland

• Examined profitability of foreign market for high-end bottled water using analysis of comparable brands.
• Identified focus groups and redesigned the product according to consumer needs.
• Created ideas for niche marketing campaigns including the use of social networks and viral marketing.
• Presented findings to senior managers using quantitative analysis and creative visuals in a combined PowerPoint presentation.

Odense, South Denmark, Denmark

• Produced and implemented a new corporate identity.
• Strategized, enforced and managed both e-commerce and brick and mortar initiatives.
• Provided systems to track small business finances and created a formula to determine the product price.

• Supported all aspects of production and office management.
• Managed and developed work orders, prepare weekly work schedules.
• Trained 2 administrative assistants, writing a training handbook for any new employees on specific tasks.
• Created and implemented a Hazard Analysis and Critical Control Points (HACCP) plan.

Bachelor'S Degree, Digital Marketing

[Minor: Ethics, Environment and Business]

Bachelor'S Degree, Business Administration, Management And Operations

[Minor: International business consultancy]

Bachelor'S Degree, Innovation And Entrepreneurship

[Minor: Small data analysis]

Branch Manager