Elma Gamueda Email & Phone Number

North Vancouver, British Columbia, Canada

Assigned a variety of tasks and duties within the customer accounting or customer accounts receivable department, on any given day I am responsible for: • accounting support functions related to consolidated accounts receivable, cheque refunds and various expense accounts;• detailed customer account reconciliations - monitoring customer accounts for status and accuracy;• maintaining liaison with staff from other departments to provide information or investigate, reconcile and correct errors;• discussing accounting issues/variances with more senior department staff;• following designated schedules and setting priorities to meet deadlines;• completing work accurately in accordance with established procedures;• working independently on assigned tasks;• provide guidance and direction to staff related to specific accounting tasks and procedures

Burnaby, British Columbia, Canada

Contract to Frontline Group BC Vaccination Bookings A work from home position taking inbound phone calls on behalf of TELUS Health (35-40 per day) from residents eligible to book their COVID19 vaccinations by filling out their booking forms to schedule an appointment for the residents under all BC heath authorities.

Calgary, Canada Area

Customer Service Representative-Retailduties included:-Maintain and adhere to each open and closing procedures of the three distinct gift shop venues(Main, Trading Post, and Tigers Den)-Store maintenance(keep shelves tidy,clean floor,strive for "zoo-ready" appearance,etc.)-Processing transactions & Cash-handling (Profitek) -Visual merchandising (set up and moving of tables, racks and products) -Appropriate suggestive selling/promotions-Prepared for emergencies such as fire and animal escapes from enclosure-Engage with the customers to help enhance their zoo memory or experience -Deliver timely and accurate information for the zoo such as directions when asked-Assisted with inventory counts

Whistler, British Columbia, Canada

Can-Ski Westin at Whistler BlackcombAiming to provide an exceptional and efficient rental experience , this position entails matching, outfitting all guests with ski and snowboard rental equipment and explaining its safe use to best suit the needs and expectations of the customer.

Calgary, Canada Area

While the focus is providing exceptional and welcoming customer service to everyone who enters the store, other services and tasks include:-Cashier duties-Maintain cleanliness of area -Attend to fitting rooms-Providing accurate information of store, mall and Calgary area -Advice when asked on outfit pairings with merchandise

Calgary International Airport (Yyc)

Casual part-time gate agent for Sunwing airlines and British Airways wheelchair assistanceServisair was acquired by Swissport Dec 2013*

Calgary International Airport (Yyc)

Charter ground agent for Air Transat & Sunwing airlines responsible for such tasks as;-Conduct passenger check-in (check travel documents, issue boarding passes and bag tags)-Assist and maintain to the precise procedures of boarding at the gate-Provide timely and accurate information on flight schedules and routes.-Ensure equal and friendly customer service to all -Provide prompt and polite wheelchair assistance to passengers-Operating bridge to and from aircraft for arrivals or departures

Bachelor’S Degree, Financial Planning And Services

Graduated April 2018. Extension from the Diploma program graduated in April 2015, with electives primarily in Philosophy and Sociology.

Bachelor Of Arts (Ba), Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Tennis Racquetball and Squash Club, Community Garden Club,EWB-Fair Trade, OXFAM at UofC Full-time student.

Business Administration Diploma, Financial Planning And Services

Graduated in April 2015, with a major or concentration in Finance,equipped with the technical knowledge and teamwork experience needed.

Ab High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: 'Wolves' Sr. Girls Field Hockey (2010-2012), 'Wolves' Track & Field-Javelin/Discus/Shot put (2012), Grad 2012.

Canadian Investment Funds Course

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