I am with 6 years experience in Food and Beverages industry with 1 year of customer service background majoring in Business Studies.
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BaristaManuka Sdn Bhd Apr 2024 - PresentMalaysiaMultitasking is my priority to serveCoffee Maker and other beveragesSkills of Latte ArtBrewing techniquePOS handlingProduct knowledge of honey branding of Manuka -
Customer Service RepresentativeSrg Asia Pacific Mar 2023 - Apr 2024Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia-Handling Astro’s customer inquiry in timely matter.-Technical report escalation collaborating with level 2 (backend) team ensuring customer’ssatisfaction.-Using CRM system as a tool to access billings and past report.-Outbound calls/follow up cases that need FCR.-Ensuring call quality is at high level.-Cross sell Astro products. -
BaristaIkea Jul 2018 - Nov 2022Petaling, Selangor, Malaysia-Maintaining barista coffee machine by pipe servicing.-Meeting up with customer's satisfaction compliance. -Making sure product is up the the standard.-Latter art training with respective seniors.
Elmieza Abdullah Education Details
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Melaka Tengah Vocational CollegeBusiness Administration And Management, General
Frequently Asked Questions about Elmieza Abdullah
What company does Elmieza Abdullah work for?
Elmieza Abdullah works for Manuka Sdn Bhd
What is Elmieza Abdullah's role at the current company?
Elmieza Abdullah's current role is Barista.
What schools did Elmieza Abdullah attend?
Elmieza Abdullah attended Melaka Tengah Vocational College.
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