Michael Chin Email & Phone Number

Austin, Tx, Us

Schaumburg, Il, Us

♦ Directed end-to-end project management for the development and re-opening of Tavern on Rush,ensuring seamless execution from concept to completion.♦ Advised on project planning, construction budgets, and operating proformas, aligning financialobjectives with operational goals.♦ Collaborated with architects, contractors, and suppliers to ensure design specifications adhered to theowners vision and brand identity.♦ Oversaw construction timelines, addressing challenges proactively to maintain efficiency and qualitycontrol.♦ Ensured compliance with safety, building codes, and regulatory standards, mitigating risks andsafeguarding project integrity.

Hamburg, Hamburg, De

♦ Provided expert advisory services in hotel and restaurant development, leveraging market insights toidentify lucrative development opportunities for clients.♦ Collaborated with clients to evaluate prospective properties, ensuring alignment with their vision andlong-term goals.♦ Cultivated strategic partnerships with key industry stakeholders, including developers, investors, andcontractors, to optimize the development process.

♦ Led the pre-opening and operational launch of Nobu Hotel Atlanta, a luxury boutique hotel with 152rooms, a 300-seat restaurant, rooftop pool lounge, and 8,000 square feet of meeting space.♦ Developed and implemented the communications plan, working in tandem with corporate officeinitiatives to ensure a seamless hotel launch and alignment with business objectives.♦ Managed the operating budget, focusing on maximizing departmental GOP, NOI, and EBITDA to achievefinancial performance targets.♦ Cultivated high-value luxury brand partnerships with elite names such as Porsche, Cartier, Tiffany & Co., Dior, and Saks Fifth Avenue to elevate the hotel’s prestige and guest experience.♦ Oversaw day-to-day hotel operations, ensuring excellence in service delivery, guest satisfaction, andoperational efficiency, while leading a high-performing team of managers and staff.

Miami, Florida, Us

♦ Championed the opening and operations of a 245-room independent brand hotel, featuring 3 F&Boutlets, 3,000 square feet of meeting space, and 204 residential units, achieving 138% of the projectedopening budget within the first year.♦ Developed and implemented a commercial strategy to build property awareness, establishing a strongmarket presence while cultivating a unique hotel culture.♦ Restructured the management team and optimized third-party contractors to enhance operationalefficiency and improve financial performance, resulting in a 66% flow-through and 87% increase in roomrevenue.♦ Managed all aspects of sales team account management, event sales, media relations, partnerships, andpublic relations, successfully driving revenue and brand visibility.♦ Fostered community relations, creating strategic partnerships with local businesses, including anexclusive collaboration with the University of Miami to enhance the property’s market footprint.

Miami Beach, Florida, Us

♦ Led the pre-opening and operational launch of Nobu Hotel Chicago, a luxury boutique hotel with 115guest rooms, 240-seat restaurant, rooftop lounge, and 3,000 square feet of meeting space.♦ Managed the pre-opening budget and operational finances for both Nobu Hotel Chicago and the EdenRoc Miami Beach complex, focusing on achieving departmental GOP, total hotel NOI, and EBITDA targets.♦ Successfully achieved optimal GOP flow-through for both F&B and Rooms divisions, deliveringprofitability for the ownership group within the first year of operations.♦ Coordinated the development of the communications plan, aligning with corporate initiatives to ensurea seamless hotel launch and operational success.♦ Supervised both properties to achieve over $10M in top-line revenue from December 2019 to February2020, with the ability to achieve positive GOP in the first operational month after pandemic closure.

♦ Optimized daily hotel operations for the historic 535-room property, overseeing 4 food & beverageoutlets, 30,000 square feet of meeting space, and 17,000 square feet of retail space.♦ Developed and implemented the annual operations budget, ensuring capital and operating assumptionsaligned with the hotel’s financial goals and commercial success.♦ Collaborated with ownership to review and plan capital projects, addressing property maintenance andenhancement needs to elevate guest experience.♦ Led union staff management, ensuring adherence to union guidelines and proactively addressinggrievances in partnership with human resources to improve employee relations.♦ Focused on guest satisfaction and employee engagement, utilizing quarterly goal-setting and targetedtraining initiatives to meet satisfaction metrics and foster career growth.

Mclean, Va, Us

♦ Managed project planning and pre-opening support for high-profile luxury and lifestyle properties,including Waldorf Astoria, Conrad Hotels, and Canopy by Hilton.♦ Coordinated with pre-opening hotel teams and Brand Commercial Services, facilitating scheduledproject calls and ensuring the timely completion of opening pathway checklists.♦ Headed the successful opening of key properties, including Waldorf Astoria Beverly Hills, WaldorfAstoria Bangkok, Waldorf Astoria Las Vegas, Conrad Osaka, and Conrad Makkah.

Mclean, Va, Us

♦ Conducted bi-annual Quality Assurance evaluations for a portfolio of 75 full-service hotels, includingHilton, Hilton Suites, DoubleTree by Hilton, Embassy Suites, and Hilton Grand Vacations.♦ Reviewed SALT service scores, ensuring properties adhered to Hilton’s brand standards, Life Safetyregulations, and operational guidelines.

Hoffman Estates, Il, Us

♦ Monitored daily operations of food and beverage outlets, including a bar and grill, banquets, weddings,and overseeing the entire kitchen staff.♦ Oversaw ordering and inventory management for food and beverage outlets, ensuring efficient supplychain processes and cost control.♦ Reviewed and analyzed P&L statements for food and beverage departments, focusing on labor costs,kitchen staff management, and financial performance.

Mclean, Virginia, Us

♦ Piloted daily operations for a 237-room full-service hotel, overseeing departments including frontoffice, guest services, housekeeping, laundry, and food & beverage.♦ Reviewed and managed the operations budget and P&L, ensuring financial goals were met andadjusting strategies to optimize revenue and reduce costs.♦ Trained line employees and departmental supervisors on Hilton’s Brand Standards and operationalbest practices, ensuring consistency in service delivery.

B.S., Management

Leadership Certification