Elmo Rona Email & Phone Number

Manila, National Capital Region, Philippines

- Cluster management using Databricks- Ensures optimal performance of clusters- Monitor processing jobs using Airflow and Databricks- End-to-End ticket handling using Service Now- Performing basic data quality checks on processed data using SQL via Databricks- Use of Microsoft Azure in managing applications and other resources- Aid Big Data connection (ODBC/JDBC) for 3rd party applications.- Exposure to Cloudera Manager, Hadoop, Spark, HUE, Ansible, Jira, Gitlab and other Big Data related technologies and applications- Create and update knowledge articles for issues

Manila, National Capital Region, Philippines

Responsible for maintaining supported applications following ITIL standards that includingaddressing user-raised issues based on priority and within the SLAperiod; monitoring the stability and performance of supportedapplications and services.End-to-End Ticket Handling using ServiceNowDatabase Handling – monitoring table space, database blockings,and usage using multiple tools like UNIX, MySQL, DB Artisan,and Squirrel.Batch Job (Autosys) – monitoring, maintaining, investigating andtroubleshooting jobs using UNIX and web application.Message queues (MQ) – monitor queues and investigating failedmessages using UNIX and web applications.Knowledge Articles – Create, update and maintain knowledgearticle to help team resolve re-occurring issues.