Elnaz Mehrdad Email and Phone Number
I have been working as a process analyst since 2014.I am skilled in identifying and categorizing processes. I also review process using various tools. I analyze, improve, and impliment organizational processes using different software. I use Power BI to checks process and improve them according to strategic goals. Also, I manage organization projects using agile and waterfall methods. I use Jira, Confluence, Trello, and Primavera6 to plan, estimate, and track costs and time.I love helping groups and teams to be more productive and flexible.I create programs for teams based on the organization's strategy using OKRs.I have recently helped big companies set up ERP and HRIS systems.I analyze businesses using BABOK.Auditing and implementation of ISO 9001-2015, 10002 and 10004.I have an official patent.Things I like:- Achieving goals and improving key results- Planning and thinking about the future- Designing and maintaining a coherent system- To systematize affairs and processes- Continuous improvement of the system and agilityThings I try to avoid:- Using temporary solutions instead of fixing the problem- Failure to consider the beneficiariesI am result-oriented, a team player, practical, flexible, responsible, and honest. I also have a patent.When I'm not working, I enjoy playing instruments and reading books.
Omid Computer Services (Ocs)
View- Employees:
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Business Process Analyst ConsultantOmid Computer Services (Ocs) Feb 2023 - PresentTehran, Tehran Province, IranMy activities are identifying, categorizing and reviewing processes using BPMN, APQC, eTOM and ITIL and analyzing, improving and implementing organizational processes in various software such as Jira, Confluence, Trello and Clickup. By continuously monitoring organizational processes and using Power BI, I continuously improve processes in line with the organization's strategic goals. I also implement organization projects (agile and waterfall) in order to plan, estimate cost and time, as well as monitor them, in various software such as Jira, Confluence, Trello, Clickup and Primavera6.Auditing and implementation of ISO 9001-2015, 10002 and 10004.I am also in charge of Jira administration and support of this system.
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Business Process Analyst ConsultantRightel Jul 2022 - Jan 2023Iran• Have designed and implement three core business process namely: Request Fulfillment, Product Support and Operation Implementation • Have analyzed, designed and implemented management systems like Change Management, Voice of Employee, Suggestion System, Knowledge Management, Shared Workspace and Document Management System• BUSINESS PROCESS EXPERT• Improve agility, effectiveness and efficiency of business processes like software development, deployment, customer relations and human capital processes by process re-engineering, process transparency and continual improvement• Prioritize jobs, redesign job descriptions and, create job structure for employee empowerment programmer• Help company to improve business process maturity level from Approx.2 to 4 based on BPMM -
Business Process Analyst ExpertDotin Dec 2020 - Jul 2022Tehran, Tehran, Iran• Have designed and implement three core business process namely: Request Fulfillment, Product Support and Operation Implementation • Have analyzed, designed and implemented management systems like Change Management, Voice of Employee, Suggestion System, Knowledge Management, Shared Workspace and Document Management System• BUSINESS PROCESS EXPERT• Improve agility, effectiveness and efficiency of business processes like software development, deployment, customer relations and human capital processes by process re-engineering, process transparency and continual improvement• Prioritize jobs, redesign job descriptions and, create job structure for employee empowerment programmer• Help company to improve business process maturity level from Approx.2 to 4 based on BPMM• Have conducted one-on-one training sessions with managers and staff to teach them how to train their teammate in process improvement field• Quality control of delivery documents -
Businessprocess Analyst ExpertRespina Networks & Beyond Aug 2019 - Dec 2020Tehran, Iran• Designed and implement a cohesive document and records management system to pursue efficient business operations• Design and implement high level business process map based on the APQC• Train staff business process management and documentation skills through coaching, one-on-one teaching and workshops• Clarify duties and responsibilities throughout the company by documentation of jobs descriptions and organizational structure• Analyzing the process of the organization and monitoring process indicators and checking the risks of the organization and evaluation of stakeholders in the organization. -
Business Process AnalystRamak Khodro Aug 2017 - Aug 2019Tehran, Iran• Documentation of business processes, policies and procedures with bottom-up strategy regarding to the company size• Optimization of business processes, considering the definition of processes based on best practices and company strategy • Designed workflow tool to process transparency and improvement (Visual Paradigm as process mapping tool)• Helped company to improve business process maturity level from Approx.1 to 2 based on BPMM
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Business Process AnalystTorfehnegar Group | گروه شرکت های طرفه نگار Jan 2014 - Aug 2017Tehran, Iran• Analyzing the process of the organization and monitoring process indicators and checking the risks of the organization and evaluation of stakeholders in the organization.• Implementing quality management systems, ISO and internal auditor. For example, increasing satisfaction of customers.
Elnaz Mehrdad Education Details
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Sanati Foulad EsfahanIndustrial Engineering -
Nedaye Azadi HighschoolMathematics
Frequently Asked Questions about Elnaz Mehrdad
What company does Elnaz Mehrdad work for?
Elnaz Mehrdad works for Omid Computer Services (Ocs)
What is Elnaz Mehrdad's role at the current company?
Elnaz Mehrdad's current role is Business Process Analyst Consultant | Process Analyst | Jira, Confluence, Agile, Trello, Clickup, Primavera6, BPMN, APQC, eTOM, ITIL, ERP, HRIS, OKR, KPI, BI | IT Services and IT Consulting | +10 Years of experience.
What schools did Elnaz Mehrdad attend?
Elnaz Mehrdad attended Sanati Foulad Esfahan, Nedaye Azadi Highschool.
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