Results-oriented IT professional with over 6 years of comprehensive experience in technical support and engineering roles. Proven expertise in optimizing POS systems, resolving complex technical issues, and delivering effective solutions. Skilled in a range of technologies including Microsoft Windows, macOS, Linux, TCP/IP, DNS, DHCP, VPN, and various troubleshooting tools. A detail-oriented problem solver with strong communication skills, seeking dynamic roles to apply technical acumen and contribute to organizational success.