Well-developed problem-solving skills to research and resolve discrepancies required. Proven experience updating, following up on progress in open item task, documentation and other information from customers and suppliers as results of audits or open actions list. Administrative experience, strong math and analytical skillsExcellent written and verbal communication skillsAbility to prioritize, organize and meet deadlines, teamwork oriented, project management experienceAvailable to work varying hours and overtime if neededPrior customer service and sales experienceBilingual English - Spanish 100%Strong ability to take initiative and confidently direct customer interactions and other tasks at all levels of employees and within cross-functional teams.Detail and task oriented, Ability to adapt to constant change within the industryCoordinates and schedule project goals. Meeting performance deadlines and expectations, proven ability to set and hit goals.Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the job.Experience in various areas such as: Supplier Quality Assurance, Project engineering, Quality Engineer, Process Engineering, Production and Operations.Proficient in computer software Microsoft Office (Excel, Word, Power point, Microsoft Project).Due to Recent Certification - Training knowledgeOf all mortgage and consumer lending regulations, including but not limited to Regulation RESPA -TILA and ECOA Regulation B, Dodd-frank regulations requirements, and loan documents (LE, CD disclosures)Conventional FHA and VA Loan Processing training in the last year.Training Knowledge (DU, LP, Day 1 Certainty, AIM, ACE Microsoft Office & Windows)Knowledge of FNMA, FHLMC, FHA, USDA, & VA underwriting guidelines