Emanuel Carrasco Lo Russo Email & Phone Number

Málaga, Andalusia, Spain

• Manage and grow eviivo’s social media presence across multiple platforms.• Create and execute engaging social media campaigns to increase brand awareness.• Plan and coordinate events tailored to the IBIT market.•Develop and implement marketing strategies to target the IBIT market effectively.• Collaborate with the design and content teams to produce high-quality marketing materials.• Track and analyze the performance of social media campaigns to optimize results.• Coordinate with event partners and vendors to ensure successful event execution.• Support the marketing team in delivering consistent brand messaging across all channels.

Málaga, Andalusia, Spain

• Following customers from the IBIT market through their Onboarding process using dynamic training and counseling as key parts of their journey. • Assuring customer satisfaction and comfort at all times.• Providing internal feedback to make sure customer experience is seamless between departments.• Translation and video editing tasks for marketing purposes.• Training tasks for new colleagues.

Málaga Y Alrededores, España

Customer Service Specialist - Tier 2• Customer support• Backoffice tasks• Solutions provider• Reports and content creation for new members of the team• Training responsabilities

Málaga Area, Spain

• Customer support • Email and phone inbound interactions• B2C, B2B• Training tasks

Málaga Y Alrededores, España

• Customer care and support• Welcoming taks• Reception tasks• Feedback curator• Complaints management

Málaga Y Alrededores, España

• Preparation for official language exams including Trinity • Support for struggling high school students• Preparing students for public speaking and presentations in English

• Creation of campaigns for local companies that would be later showed on the local TV channel commercial breaks• Assistance to the director on set when recording the videos for the campaigns• Design of timetables for the organization of advertising during cultural events• Assistance to reporters on set during different events• Served as the communication liaison on and off set • Maintained stock of essential materials including documents, equipment• Controlled the area around the set to ensure no unauthorized persons or elements intruded during production• Organized and maintained timetables for advertising campaigns• Assisted with make-up and costumes

Master, Gestión Estratégica En Comunicación E Innovación

Activities and Societies: Group work, brand analysis, brand image, research in communication, social communication

Comunicazione, Media, Pubblicità, Pubbliche Relazioni E Comunicazione D'Azienda, Estudios Sobre Comunicación Y Medios

Grado En Publicidad Y Relaciones Públicas, Public Relations, Advertising, And Applied Communication