Eloy Cerenil Email & Phone Number

Glenview, Illinois, United States

Glenview, Illinois, United States

Greater Chicago Area

- Reconcile and balance daily payments (average total over $1,000,000) by identify, research, and resolve payment variances & reconciling month end holding account reports- Lead annual tax reporting & form project by working collaboratively with internal departments & outside vendors- Manage overpayment process and ensure outstanding balances are reduced- Validate annual tax tables and tax reporting policies- Create and facilitate various trainings (new hire & departmental training)- Create and update various written process procedures.

Deerfield, Il

Promoted to a Client Service Analyst II in July of 2014 and served as the subject matter expert in benefit plans, case management issues, and project work. • Processed all monthly, quarterly, and year-end projects• Point of contact for all client and service team inquiries• Trained and mentored all junior level analysts under shared clients• Managed the duties of other analysts on the team; delegate and review.• Converted client websites to a higher functioning, user friendly, web platform.• Collaborated with Data Management and the client to troubleshoot system issues.• Performed project management tasks on large scale, out of scope, revenue-generating projects.• Reduced negative financial impacts on the company by system analysis, identification and testing.• Reviewed Statements of Work and implement processes to fulfill agreements• Analyzed the variance of actual vs. expected values on benefit obligations held by the client• Implemented strategic plans to increase business efficiency, profitability and overall customer satisfaction• Produce monthly Excel reports for client and internal analysis of benefit distributions and trends.• Reconcile bank and internal reports to identify potential under and overpayments of benefits• Audit data reports and plan amendments to identify and correct inaccuracies• Performed analysis using SQL for ad-hoc reporting, updating databases and to support client projects, 5+ years of experience with SQL

Bannockburn, Illinois

Compile reports of donor activities for Executive team that contributed to 20% donationincrease in 2011Responsible for the donor contribution database management and confidentiallyImproved the database management efficiency, one-day turn around for all data entryCollaborate with the Finance team to improve the monthly and year end reconciliationprocess

Drafted training handouts for students on various job search related themes. Fielded all in-person and telephone inquires and request for help related to Career Services. Edited student resumes Posted jobs and maintained Career Services’ website Job Board. Filed jobs and performed office administration duties. Researched and presented a diversity hiring training session to students

Assisted in all aspects of HR; interviewing, hiring, scheduling,training, employee relations & performance management. Participated in weekly management, safety & asset protection meetings.Assisted store management team with their daily duties. Performed sales duties in multiple departments. Participated in operational functions; inventory, claims,invoice, shipping, receiving, stocking, & asset protection. Presented sales plan with ROI to Midwest executives for final Management Internship Report