Elreshia Benjamin Email & Phone Number

Parow

Assist in finance department with invoice processing, liasing with internal and external suppliers or clients. Adhoc project management as assigned by regional manager.

Tygervalley, Cape Town

• Daily Managementt of Stakeholder Accounts• Query and problem solving • Handling of stakeholder complaints and queries• Maintain confidentiality of stakeholder information as well as their clients• Achieving monthly targets• Growing of stakeholder book value • Building , maintaining relationships with stakeholders internally and externally • Provide business support for all stakeholders while interacting via telephone e-mail and personal interaction.

Cape Town

• Building , maintaining relationships with patients internally and externally • Monitoring administration and support of all patient files on Patient Care System• Provide business support for all stakeholders while interacting via telephone e-mail and personal interaction.• Provide accurate and clear data of patients through Billing and Invoicing on RMS System • Conduct routine maintenance and updates on patients file and liaise with all stakeholders to resolve patient requests and queries• Perform scheduled daily, weekly and monthly support tasks and maintain accurate records• Liaise with and provide assistance to external service providers, customers • Liaise with IT department with general support issues especially when our systems is offline • Assisting Unit Manager with Business and Clinical Reports • Maintaining Unit and Managers Diary• Assisting in recruitment and disciplinary proceedings

• Manage all administrative duties relating to running a profitable small business• Preparing and delivering monthly client reports• Creating portfolios for payment resolution, invoicing and maintaining detailed records• Interact with clients telephonically and on personal level• Resolving queries and complaints and prepare daily job cards of staff• Create a culture of teamwork where customer focus and exceptional service is the focus

Bellville, Cape Town

Relationship Consultant • Market ABSA’s product range to new and existing customers in the Retail Market through a customer centricity approach• Building long-term relationships with internal and external stakeholders• Networking with internal parties to create individualise business solutions for example providing guidance and information to all Absa clients in relation to the desired product request• Providing need analysis of clients and proper solutions to their individual needs• Maintain a high work ethic through providing exceptional customer service, building mutually beneficial relationships and putting the client at the heart of everything we do(being customer centric)• Achieve set monthly targets in relation to sales, execution, policies and procedures within the frame of the financial services • Served as Brand Ambassador by attending external activities with the aim of creating sustainable sales• Clear goals both short-term and long-term in relation to my personal career development AS TEAMLEADER (2007-2009)• Oversee and manage the sales force to achieve daily, weekly and monthly sales targets through delivering exceptional customer experience• Handling and Resolving customer complaints, queries and dispute resolution • Training, developing and coaching of all sales staff within the branch • Developing and implement sales plans to acquire new business and build on current

Tygervalley, Cape Town

Internship for 3 monthsAssist with general marketing administrationAssist with small marketing projects

N4 Certificate, Human Resources Management/Personnel Administration, General

Only completed N4 due to funds i was unable to complete. Subjects included english communication, entrepreneurship, personnel management.

B-Tech, Marketing, Degree Obtained

Matric