In my position as Sustainability ManagerKey Responsibilities:Spearheaded the company's efforts to minimize environmental impact, working closely with the Green and Sustainability Efforts team as well as a sustainability consultant. Developed and implemented a comprehensive sustainability strategy in line with industry standards. Communicated Carbon reduction roadmap with Management, fostering a strong commitment to environmental responsibility.Major Accomplishment:•… Show more In my position as Sustainability ManagerKey Responsibilities:Spearheaded the company's efforts to minimize environmental impact, working closely with the Green and Sustainability Efforts team as well as a sustainability consultant. Developed and implemented a comprehensive sustainability strategy in line with industry standards. Communicated Carbon reduction roadmap with Management, fostering a strong commitment to environmental responsibility.Major Accomplishment:• Reduced the product's hosting carbon footprint by 71.73% and implemented a comprehensive sustainability strategy in line with industry standards. Show less

In my position as Product Manager & UX/UI Designer:Key Responsibilities:Led the development and execution of product strategies that align with company objectives and drive revenue growth. Defined product requirements with various multi-faceted cross-functional teams, ensuring successful product launches in the market. Implemented strategies for tracking KPIs and optimizing product operational costs to drive revenue growth and ensure profitability. Enhanced website customer… Show more In my position as Product Manager & UX/UI Designer:Key Responsibilities:Led the development and execution of product strategies that align with company objectives and drive revenue growth. Defined product requirements with various multi-faceted cross-functional teams, ensuring successful product launches in the market. Implemented strategies for tracking KPIs and optimizing product operational costs to drive revenue growth and ensure profitability. Enhanced website customer experiences by conducting effective research, designing personas, and identifying and resolving potential opportunities and challenges.Key Accomplishments:• Developed and executed product strategies, resulting in a 300% increase in revenue by launching the MVP. Show less

In my position as Co-Founder & Head of UX StrategyKey Responsibilities:Collaborated closely with the Founder to develop comprehensive solution roadmaps and key strategies for product implementation and launch. Effectively communicated with the Development team to transform abstract ideas into practical solutions. Played a key role in developing compelling pitch decks for investors and potential clients, working closely with the Founder to highlight the unique value proposition of… Show more In my position as Co-Founder & Head of UX StrategyKey Responsibilities:Collaborated closely with the Founder to develop comprehensive solution roadmaps and key strategies for product implementation and launch. Effectively communicated with the Development team to transform abstract ideas into practical solutions. Played a key role in developing compelling pitch decks for investors and potential clients, working closely with the Founder to highlight the unique value proposition of the product. Proactively identified key challenges in the business roadmap and proposed effective solutions to mitigate them, demonstrating a strong strategic mindset. Utilized expertise in UI/UX design to lead the development of the newest MVP by creating all UI/UX elements, resulting in a seamless and user- friendly product experience.Major Accomplishment:• Launched the improved MVP and increased the number of sign-ups by 500%.• Participated in multiple investment pitches resulting in winning 3 Nokia’s security patent for use on our platform.• Represented Singapore in the quarter-finals of the Action for Earth Global Leaders’ Summit. Show less

In my position as Business Sustainability ManagerKey Responsibilities:Ensured measurable goals for waste reduction and sustainability projects. Promoted transparency in business dealings and encouraged greener solutions. Tackled sustainability issues such as upcycling coffee grounds and alternative food sources. Supported various team leads in resolving issues and sustaining the business. Led training and development programs for staff and leaders.Major Accomplishment:•… Show more In my position as Business Sustainability ManagerKey Responsibilities:Ensured measurable goals for waste reduction and sustainability projects. Promoted transparency in business dealings and encouraged greener solutions. Tackled sustainability issues such as upcycling coffee grounds and alternative food sources. Supported various team leads in resolving issues and sustaining the business. Led training and development programs for staff and leaders.Major Accomplishment:• Established a partnership with Republic Polytechnic and signed an MOU to turn used coffee grounds into fertilizer. Show less

In my position as Crisis Management Team Lead & Data Protection OfferKey Responsibilies:Identified and planned measures for business continuity during different crises. Monitored government guidelines and implemented procedures within the business. Assisted with company-wide Privacy Policy and PDPA policy. Ensured compliance with PDPA when handling personal data. Promoted data protection culture and managed personal data protection queries and complaints. Managed customer data for… Show more In my position as Crisis Management Team Lead & Data Protection OfferKey Responsibilies:Identified and planned measures for business continuity during different crises. Monitored government guidelines and implemented procedures within the business. Assisted with company-wide Privacy Policy and PDPA policy. Ensured compliance with PDPA when handling personal data. Promoted data protection culture and managed personal data protection queries and complaints. Managed customer data for contact tracing and kept updated with PDPC requirements. Show less

In my position as UI/UX Designer & Business AnalystKey Responsibilities:Champion user-centric solutions and Agile processes; communicate business requirements to the tech team. Develop user-centric designs, customer journey maps, and UI elements meeting International Accessibility Standards. Collaborate with cross-functional teams to create intuitive designs for robotic barista mobile app, fulfillment app, and cafe app. Conduct data-driven design using heuristics evaluation, user… Show more In my position as UI/UX Designer & Business AnalystKey Responsibilities:Champion user-centric solutions and Agile processes; communicate business requirements to the tech team. Develop user-centric designs, customer journey maps, and UI elements meeting International Accessibility Standards. Collaborate with cross-functional teams to create intuitive designs for robotic barista mobile app, fulfillment app, and cafe app. Conduct data-driven design using heuristics evaluation, user testing, and interviews; provide wireframes and high-fidelity prototypes. Assist project manager with offshore team progress tracking and resolving UI/UX issues. Perform in-depth product quality analysis to identify and resolve bugs and UI/UX issues. Identify key areas for business process improvement and propose solutions, such as skill development and certifications. Analyze and propose relevant grants for the company. Champion sustainability initiatives like POC hydroponics project and upcycling fruit and vegetable peels into vermicompost. Manage risk for product launches.Major Accomplishment:• Launched the MVP of the mobile app and integrated it with the robotic barista, streamlining the customer experience and increasing efficiency. Show less

The project is published on Webflow, a mobile application concept for Singapore Zoo. This application seeks to improve the interactivity between the visitors and the Zoo through features such as GPS tracking, upcoming show notifications and easily accessible knowledge base of the animals.Additional ExperienceEducator, Edible Garden City, SingaporeAquarist, Republic Polytechnic, SingaporeMicrobiologist & Lab technician, Republic Polytechnic, Singapore