Elsa Marche Email & Phone Number

Garden Grove, Ca, Us

Garden Grove, Ca, Us

Irvine, California, United States

Irvine, Ca

Lake Forest, California

 Review, process and manage architectural documents and drawings submitted by homeowners for association approval. Plan review and follow up. Process Notices of Completion requests, submittals and follow up until file is closed.  Report updates for Community Managers. Excel report maintenance and updates. Input information in "Jenark" software in order to maintain an updated database at all times. Issuance of Notices of Hearings. Issue correspondence pursuing Notices of Completions. Work with Community Managers and homeowners until file is closed.  Site inspections as required. Responsible for maintain effective communication and coordination with management, Architectural Committees, homeowners, vendors, and other employees. Keep management informed of any significant problems. Attend and participate in meetings as required. Manage and meet monthly deadlines within establish timeframes by organizing, planning, and maintaining a consistent work load level. Prepare architectural reports and comply with all deadlines. Complete special project assignments as required. Prepare/provide meeting minutes for Architectural Committee meetings as required. File processed documents to maintain all records accessible and in order. Participate in proactive team efforts to achieve company goals.

 Assigned work orders and oversaw the maintenance staff composed of three workers. Acted as a liaison between the Board of directors, homeowners, vendors, employees, management, etc. Maintained all facets of day-to-day administrative on-site office operations such as assigning parking permits, coordinating unit inspections, scheduling vendor appointments, responding to maintenance requests, etc. Assisted the homeowners association’s President as well as 4 other Directors of the Board in several maintenance projects. Met with vendors and obtained proposals for several maintenance projects in order to keep a low budget and complete projects in a timely manner. Entered data in various software programs such as excel, outlook, word, etc. making sure all information is accurate. Composed and typed correspondence as needed. Performed customer service duties including assisting homeowners and tenant’s queries, scheduling maintenance repairs and inspections in a timely manner, etc. Created the agenda and preparing all documentation for the association’s monthly Board meeting, assisted all Board meetings and transcribed meeting minutes. Walked through the property in order to inspect it for compliance and also to identify any maintenance issues.  Created and sent letters to residents who were in violation of the association’s rules & regulations. Created payroll reports on a biweekly basis. Applied problem solving skills on daily basis using independent judgment.

 Performed several client prospecting activities including cold calling, open houses, door knocking, farming, etc. Administered marketing programs to maximize listings exposure. Developed and implemented various operations procedures to successfully meet specific deadlines. Interacted with escrows, title companies, loan officers, clients, etc. on a daily basis in order to ensure successful transaction closings and monthly sales targets were achieved. Developed, maintained, and generated various calendars, escrow & sales reports. Composed and typed correspondence as needed and scheduled meetings.  Applied problem solving skills on daily basis using independent judgment.  Participated at several training seminars in order to keep updated in the industry changes.

Santa Ana, California

 Maintained all facets of day-to-day operations involving customer service, office maintenance and listing marketing programs. Interacted with various sales representatives to ensure successful transaction closings and monthly sales targets were achieved. Developed, maintained, and generated various calendars, escrow & sales reports. Developed and implemented various operations procedures in order to successfully meet specific goals & deadlines. Liaison with escrow, title, lenders and all other parties involved in escrow transactions. Composed and typed correspondence as needed & scheduled meetings.  Utilized problem solving skills applying independent judgment. Performed several client prospecting activities including cold calling, open houses, door knocking, farming, etc.  Administered marketing programs to maximize product exposure  Participated at several trainings and seminars in order to improve my job skills and performance.

Santa Ana, California

 Coordinated escrow transactions for Broker and affiliate Realtors. Maintained all facets of day-to-day operations involving customer service and office maintenance. Developed, maintained, and generated various calendars, escrow & sales reports. Composed and typed correspondence as needed. Scheduled meetings and assisted on the signing of escrow documents, disclosures, etc.  Liaison with escrow, title, lenders and all other parties involved in escrow transactions. Applied problem solving skills on daily basis using independent judgment.  Administered marketing programs in order to assist agents to maximize listings exposure. Daily interaction with various sales representatives to ensure successful transaction closings and monthly sales targets were achieved. Trained new agents in using the Multiple Listing Service (MLS) and in completing documents and forms required in a real estate files.  Reviewed real estate files for accuracy following company guidelines and state laws. Assisted real estate agents on a daily basis with administrative and clerical support increasing company productivity.  Notarized loan documents as needed.