Elsa Morelli Email and Phone Number

- Admin activities, including management of e-mail and inbound/outbound calls - Management and entry of bookings received via email, live chat and website - Client and stakeholder support regarding prices, accommodation facilities, and various documentation queries - Responding to customer questions, problems and complaints while seeking solutions - Contact and coordination with suppliers of catering, accommodation, transport, entertainment, and culture services - Issuing of necessary travel documents, and completion of processes required for the trip - Operational transport planning, including buses and connecting shuttles - Tour leader, accompanying clients on trips and ensuring smooth tour operation

Employing extensive learning and practical application of VM best practices, I have undertaken and successfully completed several projects for clients in Dublin and Louth, utilising the following skills:- Consultation and effective communication with clients- Extensive trend analysis and primary research- Mood board and materials / media exploration- Prop creation and sourcing- Window and in-store display installation- Analysis and evaluation of buying trends with client following project completion

- Scheduling onsite and phone interviews, working directly with candidates and the hiring teams to ensure a smooth hiring process - Taking ownership of and driving all aspects of the recruitment process administration, through pro-active communication and anticipation of candidate, interviewer, and recruiter requirements - Ensuring prompt follow-up and communication with candidates from initial contact to completion of interviews - Entering and tracking candidate information in the internal recruitment tracking systems - Managing complex calendars, incorporating panel members from countries worldwide - Providing hiring managers and relevant stakeholders with appropriate information pre and post interview - Coordinating candidate expense reimbursements when required. - Identifying opportunities for improving the candidate experience and scheduling efficiency - Participating in ad-hoc recruitment process improvement projects

- Multi-tasking and maintaining excellent relationships and effective communicationacross multiple departments and teams, to maximize client satisfaction- Processing and managing business within SLAs, prioritizing and ensuring theperformance of service, working to strict targets and deadlines- Managing transactions of client`s products, programs, and VL licenses for EMEAEnterprises through ERP and CRM software applications- Managing escalations, effectively resolving issues, and implementing correctiveactions when necessary- Analysing and investigating queries related to specific Programs, Orders, andContracts- Validating, entering, and auditing transactions- Administration (including filing, photocopying, printing, archiving)- In-depth training of new team members

- Responsible for continuous creation of attractive food and in-store displays- Managing a team of up to 5 and ensuring the smooth running of the café at all times- Overall daily management of the restaurant and handling of transactions and cash- Multi-tasking and working effectively under pressure in a fast-paced environment- Providing exceptional customer service and promoting a relaxed, friendlyenvironment- Full barista training

- Implementation and upkeep of windows & in-store displays, utilising VM bestpractices- Managing and ordering of stock, and maintenance of desired stock levels- Offering excellent customer advice and recommendations- Effective management of till operations and cash handling