• Led Trade Marketing strategies across Ethiopia, enhancing distribution network visibility and branding.• Ensure timely delivery of agreed visibility strategy across the country to enhance brand presence.• Managed procurement of promotional tools, ensuring timely delivery and compliance with brand standards at points of sale.• Coordinate the packing and shipping of operational materials throughout Ethiopia to support marketing initiatives.• Handled contract negotiations, partnered with vendors for tailored marketing materials, and coordinated logistics for material distribution.• Directed shop branding projects for CANAL+, supervising vendors to meet corporate branding guidelines.• Facilitated inter-departmental communication, translated/distributed TV channel content, and developed sales training materials.• Carried out market research to identify consumer preferences and trends.

• Supported distributors with system issues, sales, and renewals.• Planned meetings, and onboarding training sessions, managed hotel and travel arrangements, and coordinated transportation.• Conducted training workshops and inductions for new joiners, preparing necessary materials and equipment.• Assisted in recruiting new distributors.• Monitored distributor sales and provided problem-solving support.• Organized meetings, training sessions, and managed travel arrangements.

• Supervised a team of eight people to provide excellent customer service for ride service assistance.• Managed employee performance to meet sales and productivity goals.• Scheduled agents and specialists to enhance efficiency.• Relayed customer feedback for issue resolution.• Trained staff on customer service protocols.• Monitored call quality and provided feedback.• Implemented Daily Performance Plans to improve output.

• increased student recruitment, engagement, and retention by 50%.• Recruited over 100 students.• Conducted market research and applied sales strategies.• Provided top-notch, personalized service to secure enrollments.• Built and maintained community and institutional relationships.• Worked collaboratively on team projects.• Developed effective working relationships.