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Elsa Vimercati Email & Phone Number

Digital Store Trader Assistant at QVC
Location: Pessano Con Bornago, Lombardy, Italy 6 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
QVC
Role
Digital Store Trader Assistant
Location
Pessano Con Bornago, Lombardy, Italy
Company size
9283 employees

Who is Elsa Vimercati? Overview

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Quick answer

Elsa Vimercati is listed as Digital Store Trader Assistant at QVC, a with 9283 employees, based in Pessano Con Bornago, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Elsa Vimercati.

Elsa Vimercati previously worked as Back Office Agent at Qvc Italia and Quality & Communication Specialist at Qvc. Elsa Vimercati studied at Liceo Scientifico “Giordano Bruno”.

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Email format at QVC

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QVC

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Profile bio

About Elsa Vimercati

Solida esperienza in ambito Back Office maturata in contesti aziendali strutturati operanti nel settore Business-to-Consumer.Principali competenze:- conoscenza dei sistemi CRM e dei processi di acquisto, pagamento, spedizione e reso;- attitudine flessibile e proattiva, orientata al problem solving;- propensione a collaborare attivamente con diversi dipartimenti aziendali al fine di raggiungere un obiettivo comune;- ottime competenze organizzative, di time management e di valutazione delle priorità nel rispetto delle scadenze;- attitudine a svolgere le attività con affidabilità e precisione;- ottime doti comunicative e relazionali.

Listed skills include Microsoft Office, Time Management, Customer Experience, Marketing, and 2 others.

Current workplace

Elsa Vimercati's current company

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QVC
Qvc
Digital Store Trader Assistant
Lombardy, Italy
Website
qurateretailgroup.com
Employees
9283
AeroLeads page
Company profile
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6 roles

Elsa Vimercati work experience

A career timeline built from the work history available for this profile.

Digital Store Trader Assistant

Qvc

Lombardy, Italy

Back Office Agent

Qvc Italia

Milano, Italia

Gestione delle relazioni con i clienti e analisi dei principali motivi di contatto.Creazione e invio comunicazioni massive.Gestione delle piattaforme Social.Gestione account web e supporto nell'attività di GDPR.Supporto negli UAT e Health Cheks in occasione delle nuove release del CRM e dei tool aziendali.

Quality & Communication Specialist

Qvc

Supporto al team Back Office in qualità di Tutor, mappatura delle nuove procedure, redazione del materiale di training e affiancamenti mirati con l'obiettivo di allineare la formazione del gruppo.Formazione nuovi ingressi e monitoraggio della curva di apprendimento.Gestione delle campagne promozionali in sinergia con il reparto Marketing e IT.Monitoraggio dei volumi di lavoro sui vari servizi e gestione delle risorse disponibili in base alle priorità.Gestione delle relazioni e collaborazione con team internazionali per la buona riuscita dei progetti.Stesura dei requisiti utili all'introduzione di un nuovo tool per la gestione dei Social Media, monitoraggio dello stato di avanzamento del progetto in sinergia con in team di sviluppo, customizzazione della piattaforma, formazione degli agenti coinvolti, organizzazione del go live e verifica dei risultati ottenuti.Ottimizzazione del tool utile alla gestione della casella di posta elettronica del Customer Care e monitoraggio dell'efficacia delle soluzioni implementate.

Dec 2021 - Jan 2023

Customer Care Specialist

Qvc Italia

Milano, Italia

Gestione spedizioni, resi, rimborsi e reclami.

Sep 2010 - Aug 2015

It Tester

Qvc Italia

Milano, Italia

Preparazione, scrittura, revisione dei test case funzionali, tracciatura dei defect emersi e predisposizione della reportistica.

Aug 2014 - Nov 2014

Custimer Care & Credit Collection Specialist

Help Line Srl

Milano, Italia

Assistenza ai titolari di carte di credito e alle banche convenzionate.Servizio prevenzione frodi.Attività di recupero crediti.

May 2008 - Jan 2010
Team & coworkers

Colleagues at QVC

Other employees you can reach at qurateretailgroup.com. View company contacts for 9283 employees →

NS Nataly Stepanova Nataly Stepanova Colleague at QvcFrankfurt Rhine-Main Metropolitan Area, Germany View → JH John Hart John Hart Colleague at QvcFlorence, South Carolina, United States View → NL Nicholas Lamantia Nicholas Lamantia Colleague at QvcDowningtown, Pennsylvania, United States View → IG Isaac Gonzalez Isaac Gonzalez Colleague at QvcSan Antonio, Texas, United States View → AW Ahmad Washington Ahmad Washington Colleague at QvcVirginia Beach, Virginia, United States View → ML Melisa Lorenzo Correa Melisa Lorenzo Correa Colleague at QvcLancaster, Pennsylvania, United States View → JC Josiah Calvert Josiah Calvert Colleague at QvcRocky Mount, North Carolina, United States View → HV Hilda Valdez Hilda Valdez Colleague at QvcSan Antonio, Texas, United States View → MB Mia Blair Mia Blair Colleague at QvcSan Antonio, Texas, United States View → DS Diana Seestedt Diana Seestedt Colleague at QvcDoylestown, Pennsylvania, United States View →
2 education records

Elsa Vimercati education

Education record

Liceo Scientifico “Giordano Bruno”

English A2.1 And A2.2 Level

Afol Est Milano
FAQ

Frequently asked questions about Elsa Vimercati

Quick answers generated from the profile data available on this page.

What company does Elsa Vimercati work for?

Elsa Vimercati works for QVC.

What is Elsa Vimercati's role at QVC?

Elsa Vimercati is listed as Digital Store Trader Assistant at QVC.

Where is Elsa Vimercati based?

Elsa Vimercati is based in Pessano Con Bornago, Lombardy, Italy while working with QVC.

What companies has Elsa Vimercati worked for?

Elsa Vimercati has worked for Qvc, Qvc Italia, and Help Line Srl.

Who are Elsa Vimercati's colleagues at QVC?

Elsa Vimercati's colleagues at QVC include Nataly Stepanova, John Hart, Nicholas Lamantia, Isaac Gonzalez, and Ahmad Washington.

How can I contact Elsa Vimercati?

You can use AeroLeads to view verified contact signals for Elsa Vimercati at QVC, including work email, phone, and LinkedIn data when available.

What schools did Elsa Vimercati attend?

Elsa Vimercati studied at Liceo Scientifico “Giordano Bruno”.

What skills is Elsa Vimercati known for?

Elsa Vimercati is listed with skills including Microsoft Office, Time Management, Customer Experience, Marketing, Customer Satisfaction, and Social Media.

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