Elsa Carrillo Email & Phone Number

Greeting guests in a courteous-welcoming manner while efficiently and thoroughly processing check-ins, payment transactions, and key card distributions.Receiving and managing reservations made online, telephonically, and via 3rd party. Processing prepaid reservations for deposits and configuring accounts to appropriate folios when needed. Providing guests with prompt information regarding current hotel offers and amenities, as well as staying up to date with housekeeping… Show more Greeting guests in a courteous-welcoming manner while efficiently and thoroughly processing check-ins, payment transactions, and key card distributions.Receiving and managing reservations made online, telephonically, and via 3rd party. Processing prepaid reservations for deposits and configuring accounts to appropriate folios when needed. Providing guests with prompt information regarding current hotel offers and amenities, as well as staying up to date with housekeeping schedules in order to provide accurate information at all times.Identifying and overcoming guest needs and complaints while maintaining a professional and positive attitude; This includes critical thinking and efficient yet effective problem solving. Managing multiple tasks in an independent, well organized, and adequate method by using tools and resources provided in collaboration with my own personal skills such as time management and carrying a sense of urgency. Show less

Orange County, California, United States

Purchasing raw material and supplies required for operations on a daily-weekly-monthly basis. Expediting purchase orders, Reducing costs of goods, Strategic forecasting for orders, Product and vendor sourcingProcessing online and telephone sales orders, Writing work orders, Issuing pricing quotations, Processing credit applications for Net terms, Invoicing and collections, Responding to sales and product specific inquiries via email and telephone, Resolving a variety of customer… Show more Purchasing raw material and supplies required for operations on a daily-weekly-monthly basis. Expediting purchase orders, Reducing costs of goods, Strategic forecasting for orders, Product and vendor sourcingProcessing online and telephone sales orders, Writing work orders, Issuing pricing quotations, Processing credit applications for Net terms, Invoicing and collections, Responding to sales and product specific inquiries via email and telephone, Resolving a variety of customer affairsReport and data analysis, Inventory control, Procedure development, Productivity and workflow improvement, Quality control, System Implementation Show less