Elsa Lepe Email and Phone Number
As a self-taught IT professional, my passion for technology and insatiable thirst for knowledge has made me a unique blend of technical expert and empathetic communicator. My extensive Sales and Customer Service background has honed my ability to connect with people on a personal level and understand their needs. My expertise in programming, networking, and cybersecurity has made me a master problem solver capable of tackling complex challenges with ease.Fluent in both English and Spanish, I possess excellent communication skills that enable me to connect with diverse groups of people confidently and effectively. This makes me a valuable asset to any team by integrating diverse ideas into any project seamlessly.Driven by boundless curiosity, a confident approach, and an unwavering dedication to excellence, I have become a respected leader in my field and a force to be reckoned with. I am always seeking new ways to positively impact and drive progress, and I am excited to bring my unique skills and perspective to new challenges.
Icf Technology
View- Website:
- icftechnology.com
- Employees:
- 14
-
Customer Relationships ManagementIcf Technology May 2015 - PresentGuadalajara, Jalisco, MéxicoAttend and understand client's needs, communicate them with the product delivery team, propose tailored solutions to fulfill said needs, follow up on sales process and concrete them. -
Patient Service CoordinatorHospitales Puerta De Hierro Jun 2019 - Mar 2022Zapopan, Jalisco, MéxicoFounded & managed the gender affirming medicine unit pilot program, starting with the facial surgery team at the Andares hospital under the supervision and leadership of various world class surgeons. My job mostly included tasks such as connecting patients, booking consultations, and following through to concrete sales of surgical procedures. Once patients were here, I looked after the logistics of their stay ensuring their safety and wellbeing, as well as ensuring their pre and post-op schedules and requirements were carried on as planned while ensuring a high level of quality and safety in our services to guarantee client satisfaction both in the short, and long term.Notable results: * Assisted with the publishing of a paper by Jesus Baez Marquez MD. Feminization Rhinoplasty doi.org/10.1016/j.otc.2022.04.005 -
Bilingual Customer Service RepresentativeTeletech Jun 2014 - Jun 2015Teletech GuadalajaraWorking for Bank of America, my responsibilties were to attend bank's customers over the phone, providing real time support for their inquiries and resolving their problems both in English and Spanish, always following security protocols and providing a high quality service experience.
Elsa Lepe Education Details
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Computer Science And Programming
Frequently Asked Questions about Elsa Lepe
What company does Elsa Lepe work for?
Elsa Lepe works for Icf Technology
What is Elsa Lepe's role at the current company?
Elsa Lepe's current role is Independent IT professional.
What schools did Elsa Lepe attend?
Elsa Lepe attended Universidad De Guadalajara.
Who are Elsa Lepe's colleagues?
Elsa Lepe's colleagues are Aysa Henry, Devon Ruschmeier, Patricia Rochelle Arreola, Samantha Wehrmeister, Estera Popescu, Noelle R. Green, Jinson George.
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