Elsa P. Delgado Email & Phone Number

United States

Aspen, Colorado, United States

Moab, Utah, United States

Vail, Colorado

Greater Denver Area

Braver Creek, Colorado

Vail, Colorado

Manages the staff of the Housekeeping Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Sets and maintains high standards of cleanliness. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any residence owners.Assures the financial goals of the department are being met. Monitors and controls labor expense an other expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories.

Vail Colorado

Responsible of managing the daily operations of the Housekeeping Department, ensuring that the highest housekeeping standards are upheld in all different areas of the hotel, which include the hotel’s guest rooms, hallways, restaurants, public areas, laundry facilities, uniforms and other outlets such as the ski house. In addition to managing the laundry pick-up and delivery of linens to Harvest Restaurant by Kelly Liken located in Edwards. In charge of consistently delivering the Sonnenalp 'look and feel' through maintaining special touches and services, and assuring the highest level of product maintenance and care. This result has to be achieved within the framework of our LECS standards and policies, our LHW standards and control measures, with the assistance of established systems and tools, and by keeping to established budget guidelines.

Beaver Creek Co

Vail Co

Certificate In Hospitality Digital Marketing

Marketing encompasses the various ways you communicate, differentiate, and reinforce the hospitality brand promise to potential customers.

Bachelor'S Degree, International Relations

Global economics, history and political science.

Associate'S Degree, Resort And Tourism Management

Hospitality Administration/Management

Associate'S Degree, Accounting And Finance

Accouting and Business administration

Certificate, Hospitality Digital Marketing

Fundamental hospitality marketing concepts and principles, focused on the world of digital marketing, in the organization. The the current.