Elsa Sousa Email and Phone Number
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My success is based on being able tobe a step ahead on knowing my customer's needs and how we can make a difference, focused on delivering, on meeting our goals and always go beyond any expectations, as also the way I connect to people and the way that I truly enjoy what I do.KEY COMPETENCIESClient Relationship Management:• HR selection&training, conception of customers guide and internal quality guide, coordination with all different departments to facilitate and assure an effective customer-centered culture, follow-up of customers development, conception and implementation of satisfaction surveys, Mentoring Program coordination, Scholarship Program coordination, establishment of partnerships with companies/clients, organization of enrollment activities/events for actual and former customers, organization of social responsibility activities.Marketing, Communication, PR and Events' organization:• Marketing and Communication plans elaboration/budgeting/implementation/control, competitors follow-up, benchmarking, Marketing O2O&B2B, events' organization, funds/sponsorships rising, conception of brochures/flyers/advertisements, Social Marketing activities organization, Social Media management, Mass Media management, Web pages management.Project Management: • Project set up, data analysis, planning, scheduling, resources and time management, team recruitment/training/evaluation, liaison with other departments, timeline and budget control, weekly/monthly reports, problems solving, risk management, development of standards/procedures, post project review.International:• Coordination of the Exchange Programs, contact with international universities, establishment of new international protocols.PRESENT GOALS:1. Looking for new challenges;2. Always keep learning and improve myself;3. Keep having fun and enjoying what I do.Specialties: Marketing planning, strategic communication, digital marketing management.
Efficient Language Coaching
View- Website:
- efficientlanguagecoaching.com
- Employees:
- 10
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Social Media ConsultantFreelance May 2014 - PresentSupporting education professionals in their marketing, developing their business through social media networks development.
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Digital Marketing (+27.000 Targeted Connections On Linkedin) And Crm ConsultantEfficient Language Coaching May 2014 - PresentOnlineOff-site consultant for customer relationship and digital marketing management.Getting the best from social media (i.e. got the company a database of +27.000 targetted contacts/potential customers gathered from succcessful social media management) WITHOUT PAID ADVERTISING! -
Off-Site Digital Marketing ConsultantQ595 May 2016 - Jun 2017OnlineGetting the best from social media WITHOUT PAID ADVERTISING!!Increasing brand awareness. -
Educational Programs Development & MarketingThe Arab Insurance Institute Mar 2014 - Jun 2016Amman, Jordan• Ellaboration of the Marketing Plan and development of overall marketing activities• Digital Marketing management (+17.000 connections on LinkedIn and overall marketing activities supported by digital marketing strategies WTHOUT PAID ADVERTISING!)• Management of the Virtual Learning Environment• Management of the website• Design and creation of materials for face-to-face and online training -
Marketing&Communication Executive Coordinator (Bachelor/Master/Phd/Executive Programs)Portuguese Catholic University Group, Health Sciences Institute Jun 2010 - Jul 2013Lisbon Area, PortugalInvited by the UCP's Managing Director, I took the challenge of develop and enhance the results of the Health Sciences Institute, considering all its Bachelor, Master, PhD and Executive Programs, responsible for:MARKETING/COMMUNICATION AREA- Definition of department objectives- Definition/implementation/control of marketing/communication plans and the proper action plans, including presentations/meetings with potential students and other DMU elements, events organization (Open Days, conferences, debates, seminars, exhibitions, fairs)- Site reformulation&update and social media management- Press-releases/mass media communication- Conception of brochures and flyers- AdvertisingSOCIAL RESPONSIBILITY/SOCIAL MARKETING AREA- Organization of National Contests for secondary schools' students - Organization of Worshops for secondary schools' students- Organization/support of the "Health Education Project" for secondary schools' students- Organization of Workshops about Cognitive Neurociences applied to Education, aiming all schools' teachersCUSTOMER RELATIONS MANAGEMENT AREA- Sponsorships/funds rising- Organization of activities for new students to promote their integration&retention- Coordination of Scholarship Programs- Establishment of partnerships with national and international health institutions and recruiters- Conception of the “Student Guide” and internal quality guide, coordinated with all different departments to facilitate and assure an effective student-centered culture- Organization of Alumni events and meetings- Support to the Exchange studentsPROJECT MANAGEMENT- Budgeting, scheduling and control- Optimization of time/resources and costs reduction- Funds rising - Weekly/monthly reports- Continuous and post data analysis for results evaluation and strategies/procedures improvement.
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Undergraduate Programs Executive Coordinator/Marketing And Communication CoordinatorPortuguese Catholic University Group, Catholic Lisbon School Of Business And Economics Sep 2001 - May 2010Lisbon Area, PortugalRegarding the Economics and Business area (including also Finance, General Management, Marketing, Banking, Operations Management, Mathematics, Informatics, Statistics,...as also personal skills development workshops) and reporting to School' Dean, I was responsible for:MARKETING/COMMUNICATION AREA- Definition of department objectives and team management, definition/implementation/control of marketing/communication plans and the proper action plans, including presentations/meetings with potential students and other DMU elements, events' organization (Open Days, conferences, debates, seminars, exhibitions), site reformulation&update, press-releases/mass media communication, social media management, brochures and flyers conception, advertising and sponsorships and funds rising.CUSTOMER RELATIONSHIP MANAGEMENT- Social marketing activities to secondary schools' students (e.g. "Explaining the Economic Crisis for Young People")- Organization of activities for new students to promote their integration&retention- Coordination of the Mentoring Program, giving each student the opportunity to have an Alumni member, highly placed in the job market as mentor, advising him and following all his academic path- Coordination of the Scholarship Program, gathering sponsorships from companies to offer scholarships to high-level students, as also summer internships- Conception of the “Student Guide”- Follow-up of students’ academic development- Organization of Alumni events and meetings- Organization of volunteering activities/projects- Conception and implementation of satisfaction surveys and coordination with all different departments to facilitate and assure an effective student-centered culture.PROJECT MANAGEMENT- Budgeting and scheduling formulation and control- Optimization of time and resources and costs reduction- Weekly/monthly reports- Continuous and post data analysis for results evaluation and strategies/procedures improvement.
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International Office CoordinatorPortuguese Catholic University Group Sep 2001 - May 2009Responsible for:- Exchange programs management (including advisement to outcome students, support and welcome activities for incoming students, organization of the Tutoring Program and contacts with international universities- Formulation of the exchange website for outcoming and incoming students - National and international fairs presence/organization- Enhancement of international collaboration protocols- Training of the International Office new team members- Support to the Committee responsible for the international accreditations processes to EQUIS, AMBA and AACSB, as also for the Financial Times Rankings.
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Marketing, Communication, Accountancy, Hr Training And Projects CoordinatorEuropean Institute For Entrepreneurs And Managers Training/Formedia Sep 1990 - Aug 2001Lisbon Area, Portugal• Marketing and Communication (external and internal) area• Financial area (budgeting, control and accountancy organization)• Internet (website management)• Projects Management• Training courses’ organization• Staff management and training• Definition of processes for time and resources optimization, costs reduction, as also for an effective internal communication, staff enrolment and an healthy and pleasant work environment
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OfficerEuropean Institute For Entrepreueurs And Managers Training/Formedia Oct 1990 - Aug 1991Lisbon Area, PortugalResponsible for:• Office management• Definition of processes for time and resources optimization and costs reduction• Staff management and training• Marketing area (communication and meetings with potential customers)• Financial reports and forecasts, accountancy (liaison with the accountancy company)• Webpage management• Training courses’ organization• Marketing, communication and organization of the first online Master programs in Portugal in collaboration with CEPADE (Universitá Politecnica de Madrid, Spain).
Elsa Sousa Skills
Elsa Sousa Education Details
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Strategic Marketing Communication -
Strategic Communication, Marketing, Planning
Frequently Asked Questions about Elsa Sousa
What company does Elsa Sousa work for?
Elsa Sousa works for Efficient Language Coaching
What is Elsa Sousa's role at the current company?
Elsa Sousa's current role is Online Digital Marketing Consultant at Efficient Language Coaching Ltd..
What is Elsa Sousa's email address?
Elsa Sousa's email address is el****@****ail.com
What schools did Elsa Sousa attend?
Elsa Sousa attended Universidade Nova De Lisboa, Universidade Nova De Lisboa.
What are some of Elsa Sousa's interests?
Elsa Sousa has interest in Poverty Alleviation.
What skills is Elsa Sousa known for?
Elsa Sousa has skills like Marketing Communications, Public Relations, Marketing, Management, Team Management, Strategic Planning, Teamwork, Business Strategy, Project Management, Training, Marketing Strategy, Social Marketing.
Who are Elsa Sousa's colleagues?
Elsa Sousa's colleagues are Tatsiana Rybalkina, Maryna Zabolotna, Izilda Reboucas, Nina Svorak, Adam Evans, Regina Pezone, Macarena Peña.
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Elsa Sousa
Setúbal2sapagroup.com, hotmail.com -
Elsa Sousa
Lisbon Metropolitan Area -
Elsa Sousa
Portugal -
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Elsa Sousa
Porto1criticalsoftware.com
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