Elsayed Abdullah Email & Phone Number

Hurghada, Al Bahr Al Ahmar, Egypt

Highly motivated and results-driven Hospitality professional with 5 years of experience in 3 Michelin star restaurants, staff training, and financial analysis. Proven track record in increasing revenue by 20%, improving customer satisfaction scores by 50%, and reducing expenses by 5%. Skilled in developing and implementing effective marketing strategies, managing high-profile events, and ensuring compliance with industry standards.trained and supervised a team of 50 staff members, resulting in a 50 % improvement in customer satisfaction scores and a 20% increase in repeat business.Monitored and analyzed financial performance, identifying cost-saving opportunities that resulted in a 5% reduction in expenses and a 10% increase in profit margins.

Hurghada, Al Bahr Al Ahmar, Egypt

- Steigenberger Hotel Resort is a deutsche hospitality brand, it represents the epitome of luxury and perfect hospitality.- Overall I’m taking care daily of 400 + guests for breakfast, lunch and dinner.- Participate in team building activities to enhance working relationships.- Maintain energy and enthusiasm within a team.

United Arab Emirates

- Overlooking over of All day Dining restaurant generating over 20M Riyals per year,- Successfully, I was taking care of 500+ guests for breakfast and dinner.- Upgrade the restaurant position in Salt Score from 25th to 15th.- Looking after the operation of the signature cafe of Waldorf Astoria, which called Pea cock Alley.- Contribute to increase in the Cafe revenue by 25% in 2022- Strengthen my experience and skills to be fully organized and well planned as I was taking care of three outlets.

Doha, Qatar

- Hotels offers 442 rooms and 7 restaurants- Leading the team of 50 talents (In room dining and Mini bar )- Successfully achieved the highest revenue during Covid-19 Pandemic - Handling outlet financial procedures including P&L critique and budget- Check setup of VIP details before guest arrival- Implementing daily promotions for alcohol and food menu - Developing in room alcohol service and transforming it into a full bar service

Doha, Qatar

Three Michelin stars restaurant , Asian cuisine served in a casual restaurant atmosphere- Managing a high volume restaurant- Improving all controllable costs, maximizing financial performance- Responsible for developing, managing and leading the restaurant team to provide excellent service- Responsible for developing, managing and leading the restaurant team to provide excellent service- Tripadvisor champion and star of the year

Doha, Qatar

Three Michelin stars restaurant, International cuisine with local Arabian flavors- Set tables according to the type of events and service standard- Welcome and escort the guest to the table, presenting the menus, assisting and informing the guest of the dish of the day and provide recommendation- Explain the various menu items (cooking, method, ingredients)- Ensure guest satisfaction, making sure that the food and beverages are up to standard

Doha, Qatar

In charge of requesting and maintaining stock and month end inventory- Talent guide of the year- Follow-up all the step of service and monitors set-up during the operation- Training and coaching new talents to W Brand standard and procedures- Scheduling monthly training plan, especially for new talents