Elsayed M. Email & Phone Number

Elsayed M. is a Manager Cloud Services at Airbus at Airbus.

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  National Cloud Service Manager

  Airbus

  2022 - Present - Germany

  ➢ Manage the service operation team for the restricted cloud service at Airbus Defense and Space.➢ Manage and negotiate contracts with external suppliers to provide and operate the private cloud services.➢ Responsible for operational and strategic purchasing / Licensing within the software / hardware requirement, across with comparing offers, placing orders for the procurement.➢ Implemented budget planning, cost optimization.➢ Manage relationships with stakeholders to update status, resolve issues, and manage expectations.➢ Manage the risk and opportunities for the digital platform.➢ Monitor, maintain and improve the quality, standards and delivery of services as defined within agreed service levels and / or contracts following ITIL standards.➢ Strong customer orientation with a focus on relationship-, expectation- and de-escalation management.➢ Work with internal development and product management and with customers tocollaboratively develop and drive the strategy for private cloud platform services.