Elshan Soltanov
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Elshan Soltanov Email & Phone Number

Head of Digital Transformation and E-commerce at Vodafone
Location: Baku City, Baku Ekonomic Zone, Azerbaijan 10 work roles 3 schools
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Current company
Role
Head of Digital Transformation and E-commerce
Location
Baku City, Baku Ekonomic Zone, Azerbaijan
Company size

Who is Elshan Soltanov? Overview

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Quick answer

Elshan Soltanov is listed as Head of Digital Transformation and E-commerce at Vodafone, a company with 142416 employees, based in Baku City, Baku Ekonomic Zone, Azerbaijan. AeroLeads shows a matched LinkedIn profile for Elshan Soltanov.

Elshan Soltanov previously worked as Head of Digital Transformation & E-commerce at Vodafone and Head of Performance, Planning & Governance at Vodafone. Elshan Soltanov holds Strategy Execution from Harvard Business School Online.

Company email context

Email format at Vodafone

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Vodafone

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Profile bio

About Elshan Soltanov

I am manager with 13+ years experience in telco who have leaded management of:- customer experience;- service quality;- business processes;- projects;- planning and reporting;- training and coaching;- digital channels and applications;- contact center;- customer service for B2B clients;- telesales;- customer service through social media.

Current workplace

Elshan Soltanov's current company

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Vodafone
Vodafone
Head of Digital Transformation and E-commerce
Azerbaijan
Website
Employees
142416
AeroLeads page
10 roles

Elshan Soltanov work experience

A career timeline built from the work history available for this profile.

Head Of Digital Transformation And E-Commerce

Azerbaijan

Head Of Digital Transformation & E-Commerce

Current

London, GB

Jan 2023 - Present

Head Of Performance, Planning & Governance

London, GB

Jun 2022 - Jan 2023

Head Of Customer Care Strategy & Quality Assurance

Baku, Baku, AZ

Oct 2020 - Jun 2022

Head Of Customer Experience & Digital Channels Management

Baku, Baku, AZ

Azerconnect - company, founded in 2013, is a corporation providing different services and solutions in the fields of telecommunication, customer care and IT in Azerbaijan. The company, having a variety and a development engine, consists of an experienced and qualified staff of more than 1000 specialists, who have the power to contribute to the targets.

Apr 2017 - Oct 2020

Head Of Customer Experience & Digital Channels Management, Planning & Reporting Unit

Baku, Azerbaijan, AZ

Aug 2016 - Mar 2017

Head Of Customer Experience & Digital Channels Management Sub-Unit

Baku, Azerbaijan, AZ

Sep 2015 - Jul 2016

Customer Experience & Digital Channels Management Specialist

Baku, Azerbaijan, AZ

Jan 2015 - Aug 2015

Contact Center Shift Supervisor

Baku, Azerbaijan, AZ

Main responsibilities:- supervising, planning and managing functions related to Call Center work area;- overseeing and directing the day-to-day activities of telephone operators and call center agents;- acting as a source of information and answering operator/agents questions, assigning tasks, following up and giving instructions as necessary;- carrying.

Jan 2011 - Dec 2014

Contact Center Representative

Baku, Azerbaijan, AZ

Main responsibilities:- answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services;- responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued;- engaging in active listening with callers, confirming or.

Apr 2009 - Dec 2010
Team & coworkers

Colleagues at Vodafone

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3 education records

Elshan Soltanov education

Strategy Execution

Harvard Business School Online

Master Of Business Administration (Mba), Marketing

Azerbaijan State University Of Economics • Unec

Bachelor'S Degree, International Economic Relations

Azerbaijan State University Of Economics • Unec
FAQ

Frequently asked questions about Elshan Soltanov

Quick answers generated from the profile data available on this page.

What company does Elshan Soltanov work for?

Elshan Soltanov works for Vodafone.

What is Elshan Soltanov's role at Vodafone?

Elshan Soltanov is listed as Head of Digital Transformation and E-commerce at Vodafone.

Where is Elshan Soltanov based?

Elshan Soltanov is based in Baku City, Baku Ekonomic Zone, Azerbaijan while working with Vodafone.

What companies has Elshan Soltanov worked for?

Elshan Soltanov has worked for Vodafone, Azerconnect Llc, and Bakcell.

Who are Elshan Soltanov's colleagues at Vodafone?

Elshan Soltanov's colleagues at Vodafone include Juan Antonio Lorenzo Bayona, Ahmed Abdelazim-Mous Abdelazim-Mousa, Dr. Peter Lezovic, Oksana Karpenko, and Vibhor Pandey.

How can I contact Elshan Soltanov?

You can use AeroLeads to view verified contact signals for Elshan Soltanov at Vodafone, including work email, phone, and LinkedIn data when available.

What schools did Elshan Soltanov attend?

Elshan Soltanov holds Strategy Execution from Harvard Business School Online.

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