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Elshareef Mohammed Email & Phone Number
Information Technology Manager
at
Sas Production Factory For Industry
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Manager
Location
Riyadh, Saudi Arabia, Saudi Arabia
Who is Elshareef Mohammed? Overview
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Quick answer
Elshareef Mohammed is listed as Information Technology Manager at Sas Production Factory For Industry, based in Riyadh, Saudi Arabia, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Elshareef Mohammed.
Elshareef Mohammed previously worked as IT Support Engineer at Sas Production Factory For Industry and IT Support Engineer at Alshamel Basic Industry Co. Elshareef Mohammed holds Bachelor Of Education - Bed, Information Technology from National Ribat University.
Company email context
Email format at Sas Production Factory For Industry
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Sas Production Factory For Industry
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Profile bio
About Elshareef Mohammed
IT professional with 3 years of experience providing comprehensive IT support and service desk solutions to optimize customer satisfaction and operational efficiency. Expertise in handling complex technical issues, implementing innovative solutions, and maintaining seamless IT operations. Proficient in Microsoft Office 365, ITIL tools and frameworks, remote desktop tools, Windows administration, Linux servers, and VMware infrastructure, and Creator Designer. I am committed to continuous learning and collaboration to achieve organizational goals
Current workplace
Elshareef Mohammed's current company
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Sas Production Factory For Industry
AeroLeads page
5 roles
Elshareef Mohammed work experience
A career timeline built from the work history available for this profile.
It Support Engineer
Current- Designed solutions for technical issues in financial programsoftware, improving efficiency by 70%.- Configured devices, installed hardware, and implemented MDMsolutions, improving network security by 33%.- Monitored network infrastructure and telecommunicationchannels for issues, increasing productivity by 17%.- Updated workflows for software deployment.
Aug 2023 - Present
It Support Engineer
- Resolved 12 network/software Level I tickets per shift.- Provided technical support over the phone, email, anddesktop chat, responding to all messages within 4 hours.- Developed online FAQ articles to address common issues,reducing the average number of tickets by 39%.- Diagnosed and repaired network malfunctions includingfile deletion, failed account.
Jan 2022 - Aug 2023
Technical Support Specialist
- Drafted troubleshooting guides for common technicalstrategies, decreasing average ticket resolution time by 80%.- eveloped and enhanced product security systems,meeting 100% of client requirements.- Created and reorganized SQL queries and scripts forinternal troubleshooting, decreasing work tickets by 28%.- Analyzed escalated tickets and coached junior.
Mar 2021 - Dec 2021
Technical Support Engineer
.Badr Alduja Co
- Managed 7 daily work tickets, prioritizing urgent needs andscheduling projects to resolve tickets within 2 hours.- Trained 8 junior techs to manage tickets, diagnose commonproblems, and maintain workflows.- Developed solutions for software/hardware compatibilit.- Installed and upgraded internal applications anddocumentation, reducing installation errors.
Feb 2020 - Jan 2021
1 education record
Elshareef Mohammed education
FAQ
Frequently asked questions about Elshareef Mohammed
Quick answers generated from the profile data available on this page.
What company does Elshareef Mohammed work for?
Elshareef Mohammed works for Sas Production Factory For Industry.
What is Elshareef Mohammed's role at Sas Production Factory For Industry?
Elshareef Mohammed is listed as Information Technology Manager at Sas Production Factory For Industry.
Where is Elshareef Mohammed based?
Elshareef Mohammed is based in Riyadh, Saudi Arabia, Saudi Arabia while working with Sas Production Factory For Industry.
What companies has Elshareef Mohammed worked for?
Elshareef Mohammed has worked for Sas Production Factory For Industry, Alshamel Basic Industry Co, Retm, and .Badr Alduja Co.
How can I contact Elshareef Mohammed?
You can use AeroLeads to view verified contact signals for Elshareef Mohammed at Sas Production Factory For Industry, including work email, phone, and LinkedIn data when available.
What schools did Elshareef Mohammed attend?
Elshareef Mohammed holds Bachelor Of Education - Bed, Information Technology from National Ribat University.
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