• Lead the development and successful transition of the Windows desktop application from beta to stable release using .Net Core, WPF and WinUI3. Enhanced project efficiency and reliability by integrating continuous integration (CI) pipelines for automated builds, tests, and deployments• Improve application performance with Windows UI Automation, significantly reducing latency in processing long texts and documents• Orchestrate inter-departmental collaboration for app compatibility across Mac and web versions, ensuring seamless platform synchronization

• Led a diverse team of 6-8 junior and senior software engineers in delivering enterprise projects, while managing day-to-day tasks such as onboarding, training, and career development planning, ensuring team growth and project success• Supervised the design, development, and deployment of 7 scalable enterprise tools using .Net Core, Blazor, jQuery, and MS SQL Server to enhance the efficiency of the Global Presales Team• Managed the transition of legacy Excel.VB and Python tools to functional web applications using .Net Framework, jQuery, and MS SQL Server, significantly improving usability and performance• Directed the design and implementation of REST API web services, facilitating seamless integration of Global Presales Team tools with external teams, using .Net Core to enhance collaboration and efficiency• Designed and deployed 5 production Automation Anywhere RPA bots, significantly boosting the productivity of the Global Presales Team by automating routine tasks

• Led a transformative project for a large governmental entity in Egypt, transitioning from a paper-based system to a fully automated one utilizing Oracle Fusion Middleware (Oracle BPM), significantly improving operational efficiency and service delivery• Developed the security module, encompassing Identity and Access Management (IAM) & Oracle Access Manager (OAM), for a country-wide initiative in Saudi Arabia, enhancing system security and data protection• Provided senior-level technical support for complex troubleshooting across multiple projects, rapidly resolving critical issues related to Oracle Fusion Middleware applications and environments.

• Established and guided the development team within the Presales department by creating a comprehensive structure, vision, and plan, in addition to showcasing POC projects to demonstrate tangible value• Developed and deployed two Windows applications using .Net Windows Forms and MS SQL Server, significantly enhancing the operational capabilities of the Global Presales Team.• Expertly designed and sized new installations, technology refreshes, and upgrades based on customer-specific solutions and requirements, leveraging Dell's extensive hardware portfolio for optimal outcomes• Provided technical and consultative support to the field on specific solutions for a range of consulting projects• Tasks included creating Technical Drawings, creating quotes on normal/complex deals, Request for Product Qualification (RPQ) & Generic Technical Support

• Engineered and published sophisticated rich media advertising campaigns utilizing HTML, CSS, JavaScript, and Flash, elevating the interactive ad experience• Helped in developing & delivering multiple successful large scale global campaigns• Provided essential support for the advertising operations team, addressing daily ad-related challenges, including first-tier system support and troubleshooting

• Participated in the development of a recommendation engine for offers for a large Telco provider using .Net Framework & MS SQL Server• Pioneered the Blackberry development stream, successfully creating and launching two location-based applications using Blackberry's Java SDK, marking a significant entry into mobile application development• Oversaw maintenance and enhancements for Etisalat's WEB & WAP portal across the Middle East & Africa, utilizing .Net Framework