Service Writer And Continuous Improvement Coordinator
CurrentAs a Service Writer I process technician stories into cohesive information to provide to the customer regarding the details of the services rendered. I also work with customers and my coworkers to create work orders, invoices, warranty claims, and schedules. As a CIC, I facilitate on going change to provide a consistent and elite experience to our customers and provide and efficient and effective working environment for our employees. I continuously draft, edit, finalize, and revise workplace processes to maintain an effective work environment