Elson Lee

Elson Lee Email and Phone Number

Group Data Management - Data Hub @ DKSH
zurich, zurich, switzerland
Elson Lee's Location
Selangor, Malaysia, Malaysia
About Elson Lee

A visionary and enthusiasm professional with proven track records in the areas of Customer Support and Operation Management, Project & Delivery Management and business operation.• Leader with demonstrated ability to build strong working relationships with the team.• Improved productivity by leverage the team empowerment with best practices.• Adept at instituting a procedure that saves time, reduce costs and eliminate redundancies.• Proven track record working with senior management and department heads to assess and institute company-wide technical support policies and procedures.• Possess strong technical skill, with a strong background on UNIX and Real-Time Charging Solution.

Elson Lee's Current Company Details
DKSH

Dksh

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Group Data Management - Data Hub
zurich, zurich, switzerland
Website:
dksh.com
Employees:
5787
Elson Lee Work Experience Details
  • Dksh
    Group Data Management - Data Hub
    Dksh Sep 2021 - Present
    Selangor, Malaysia
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  • Digi Telecommunications
    Head Of Bi & Analytics
    Digi Telecommunications Jul 2017 - Jul 2021
    Selangor, Malaysia
    View
  • Digi Telecommunications
    Head Of Bi Operations
    Digi Telecommunications Apr 2017 - Jul 2017
    Shah Alam, Selangor, Malaysia
    As Head of BI Operational, I am responsible on daily BI performance and availability includes data integrity and cleanliness by using business intelligence and programming tools to provide periodic reports and analysis. Identify operational weaknesses and ensure scalability of all processes to achieve SLA and KPI based on best practices. In addition, to evaluate the efficiency of controls and improvise on processes to ensure data is protected or non-conformity issues. Driving essential cost… Show more As Head of BI Operational, I am responsible on daily BI performance and availability includes data integrity and cleanliness by using business intelligence and programming tools to provide periodic reports and analysis. Identify operational weaknesses and ensure scalability of all processes to achieve SLA and KPI based on best practices. In addition, to evaluate the efficiency of controls and improvise on processes to ensure data is protected or non-conformity issues. Driving essential cost optimization on OPEX target and build good relations with partners. Show less
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  • Redknee
    Technical Support Manager
    Redknee Dec 2012 - Apr 2017
    Malaysia
    Regional level. Managed customers and technical support team based in multiple locations in the APAC region.
  • Nokia
    Technical Team Lead
    Nokia Oct 2010 - Dec 2012
    Malaysia
    Country level: Lead technical support operation of Real-Time Charging solution for local customers, for eg. Maxis, Digi etc.
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  • Nokia
    Customer Care Engineer
    Nokia Nov 2008 - Dec 2010
    Malaysia
    Operation and Maintenance support for DiGi, Malaysia real-time charging and Service Xpress solution.
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  • Csc
    Senior System Engineer
    Csc Aug 2005 - Oct 2008
    Malaysia
    Responsibilities for the designing, commissioning, operational support and management of mission critical project awarded to the company.
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  • Dataone Asia (M) Sdn Bhd (Subsidiary Of Sapura Technology Berhad)
    Operation Analyst
    Dataone Asia (M) Sdn Bhd (Subsidiary Of Sapura Technology Berhad) Nov 2003 - Jan 2005
    Malaysia

Elson Lee Skills

Project Management Operations Management Business Development Maintenance Management Preventive Maintenance Soapui Pcap Technical Support Integration Telecommunications Troubleshooting Unix Internet Protocol Networking Internet Protocol Suite Sql Gsm Management Customer Satisfaction

Elson Lee Education Details

Frequently Asked Questions about Elson Lee

What company does Elson Lee work for?

Elson Lee works for Dksh

What is Elson Lee's role at the current company?

Elson Lee's current role is Group Data Management - Data Hub.

What schools did Elson Lee attend?

Elson Lee attended Campbell University.

What skills is Elson Lee known for?

Elson Lee has skills like Project Management, Operations Management, Business Development, Maintenance Management, Preventive Maintenance, Soapui, Pcap, Technical Support, Integration, Telecommunications, Troubleshooting, Unix.

Who are Elson Lee's colleagues?

Elson Lee's colleagues are Kar Yee Yong, Bot Nout, Phuong Nguyen, Tricia Lee, Felicia Chai, Noreaksatya The, Nguyen Tuyen.

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