I am a versatile Remittance Sales and Service Advisor with over 4 years of experience in the field of customer relations, regulatory compliance understanding and business operations. I possess a strong track record in considering Anti Money Laundering (AML) cases and making decisions to mitigate AML risk. I am adept at fostering a culture of customer service excellence and maintaining high standards of accuracy, timeliness, and quality. Has transactions monitoring and sanctions experience. I have awareness and understanding of the Bank’s business strategy and model appropriate to the role. I am in possession of clear, professional, and informative communication style and finds creative problem-solving fulfilling and challenging. Am customer oriented, has strong negotiation skills, and am hands-on, self-motivated, always curious, and consistently eager to learn. I tend to thrive in a dynamic and collaborative environment and am comfortable with ambiguity. Additionally, I have an ability to address issues, take ownership of challenging scenarios and bring them to resolution.My Key Areas of Expertise Include: Relationship Management| Compliance| Campaign Management Skills | Customer Due Diligence | Analytical Skill| Problem Resolution| Remittance| AML| Customer Relations| Payment Processing| Cash Handling{Please feel free to get in touch with me in case you are interested in connecting}