- Successfully managed a seven-person team and ensured the execution of the company's sales plans- Provided direct account management support for Bokun and StopOver Finland- Managed travel agency marketing spend, agreements, and execution- Developed and sold in-bound tour packages marketed in Scandinavian countries

- Successfully led the rapid expansion of domestic and in-bound tours- Introduced our packages to new segments, including hotels, corporates, and schools- Represented the company at international marketing events, including WTM London on November 5th, 2018, and created business links with new travel agents- Targeted new markets in South East Asia, Far East, East Europe, and America- Created new packages for transit passengers, including transfers, excursions, and hotel bookings

As a seasoned professional, I have been tasked with account management, sales support, product training, and product placement within hotels, corporates, and educational facilities. I have successfully managed direct sales, customer service, PR, and brand awareness to promote new business with custom picture framers, designers, OEMs, art material retailers, and distributors. Here are some of my key accomplishments:- Developed a marketing team to implement strategy and deliver on objectives- Designed, implemented, and facilitated an effective local marketing strategy- Conducted effective research and intelligence into competitor products and other trends- Forecasted future sales based on time series analysis- Oversaw and managed financial budgets- Developed, implemented, and managed events- Implemented KPIs to reduce overheads, errors, delays, and costs- Conducted online campaigns and utilized digital/social media to increase brand awareness- Performed prudent fiscal control to ensure expenses were maintained within budget- Ensured smooth sales order processing with administrative support staff- Managed sponsorship for conferences and eventsMy expertise in budget setting and control, measurement, and return on investment has enabled me to achieve success in all aspects of my work.

Managed sales territory of Goa, as well as various domestic accounts. Sold products via telephone and in-person contact, prospecting for new accounts or utilizing existing account base. Served as key in-house contact for customer / customer service sales inquiries and technical concerns. Supported outside sales representatives. Managed and attended trade shows and industry conferences. Coordinated with cross-functional teams and departments including sales, credit, warehouse, and customer service. Trained customer service personnel on products and services, as well as company and industry standards and procedures. Supervised and coached new field sales team members on proper distribution of marketing materials. Key Achievements:  Automated and improved accuracy of key sales tool known as the Monthly Features List, reducing production time from 2 days to 2 hours.  Recognized as the “go-to guy” for the resolution of customer conflicts and related concerns.  Demonstrated stellar communication and negotiation skills through sales closings of premium accounts, preparation of quotes, generation of new business, and the resolution of problem accounts.

• Negotiated with service providers regarding freight rates, transportation and haulage cost on annual basis.• Prepared monthly reports and involved in stock reconciliation & customer dispatch updates. • Ensured disposal of chemical waste as per UAE hazardous waste law. • Provided customer and carrier with the most effective transportation services through a brokerage model.• Ensured efficient and cost effective transport operations in order to meet customer requirements. • Designed, implemented, and monitored management operations systems. • Managed domestic & international dispatches, coordinated with Logistics Manager to plan out material dispatches on day-to-day basis. Liaised with Gulf Agency for direct delivery and DHL for remote area delivery system. Involved in shipment tracking, ensuring zero shipping errors, zero back orders and minimum lead-time.• Implemented warranty procedures, improved warranty procedure and service. Claimed warranty on defective spare parts. Ensured warranty parts reached Warranty Exchange Center on time and ensured the defective parts listed on the RMA list were sent back. • Followed up safety regulations as per SHE Regulations, ensuring all flammable liquids are stored in designated area, in charge of basic office & warehouse safety standards. • Managed sales order processing, pre packing orders, and obtaining clearance from Finance Department.• Served as Environmental Auditor and met the environmental regulations established by Jebel Ali Health & Safety Authorities at customer’s site & reporting comments and complaints to technical managers. • Monitored proper usage and disposal of flammable liquids, trained customers on chemical waste disposal, collected & analyzed data on chemical consumption and advised customers on their next re-ordering levels.

• Customs Document Preparation• Inventory Management• Handling In/Out Bound Logistics withing the GCC region• Customs Clearance as per Free Zone Regulations• Warehouse Management• Ensure that the warehouse has sufficient space for incoming deliveries• Ensure that all items are properly numbered and tagged• Dispose of unserviceable or damaged items• Conduct safety procedures for outbound shipment vehicle• Reconcile hand receipts• Manage warehouse security related work such as preparing badges, passes and identification cards

• Trace, track and expedite purchase processes• Create and maintain contact with vendors and customers to ensure timely delivery of goods• Interact with third party logistics service providers• Audit freight cost and documentation• Ensure accuracy of all inventories• Maintain communication with warehouse staff to ensure proper working order• Review bills, invoices and purchase orders• Ensure all payments are processed in time• Assist customers with inquiries• Create packing lists and update shipment information in database• Organize files both manually and electronically• Monitor and facilitate repair orders