Elva Chalupa Email & Phone Number

New York, United States

40 Rector Street

Currently attending a 4 month hybrid career training program to advance current technological and collaborative experience into pursuing an admin assistant role upon graduating Grace Institute.

100 Union Street, Elizabeth

Driven team member within an expanding catering company who has performed opening equipment setup, servicing multiple customers in both office settings and academic institutions and ensuring proper food regulations within each facility. Major duties within this role include:-Attending catering events for initial setup to client satisfaction and distributing portioned meals to a certain quantity of expected patrons.-Documented store inventory for regular supervisor review to ensure full stock of frequently used food items and assist manager's with weekly wholesale orders.-Addressed customer complaints and questions in a timely manner with accurate resolution and a compassionate attitude for customer retention.

Manhattan, New York, United States

Dedicated Front of House worker that had to upkeep with high quantity of orders in a fast paced environment while coordinating with Back of House cooks to achieve constant flow of customer service to patrons. Major duties within this role included:Use of POS system to process transactions and track regularly scheduled online ordersDelivered accurate exceptional service to business workers to boost customer retention and overall satisfaction.Followed food safety and sanitation protocols to adhere to Health Department guidelines while also sustaining a clean work environment.Liason between customers and BOH staff to advocate specific requests or concerns that the customer expressed.

Bronx, New York, United States

Successfully collaborated with a team to assist piloting a new program for connecting youth between 13-24 years old to services and would educate the public about harm reduction within the community. Major tasks within this role included:-Streamlined sensitive data by creating Spreadsheets to effectively store sensitive information from the hospital's ER patient system.-Established a collective network in other organizations to connect clients with services beyond Bronxcare's capabilities.-Facilitated client-needs assessments by efficiently handling intake forms and creating personalized care plans that addressed housing, food insecurity, and sexual health needs.-Promoted Bronxcare's community outreach efforts by attending public events to raise awareness of services and educate individuals using educational resource materials.

New York, United States

Certified compassionate Home Health Aide who developed extensive interpersonal and organizational skills with multiple case loads and applied critical problem solving based on varying client needs. Major duties performed within this role include:-Proactively monitored clients’ vitals and reported observations back to family members or medical contacts.-Escorted clients to medical appointments and errands, practicing mobility safety measures. -Handled client daily schedules to upkeep appointments and create necessary memos requested by the patient.-Prepared meals for clients with dietary restrictions and disabilities to ensure nutritional needs were met.-Effectively communicated with clients to assess any concerns for providing empathetic solutions and companionship.

New York, United States

Self scheduled Pet Caregiver who regularly traveled to client homes to attend to specific care regimens and reported the pet's wellbeing back to the clients with any abnormalities or concerns. Retained some clients for long term care such as house sitting or daily walk schedules. Major duties within this role include:-Communicated to client's regarding any changes in dog's behavior or condition as well as details of the walk.-Practiced safety supervision and maintained proper control of the dog based on their temperament and social triggers for handling while outside.-Coordinating walk schedules with new clients and processing their requests via the application interface.-Adhered to time sensitive medication and feeding regimens if left with the responsibility of providing long periods of pet sitting.