Elvin Mammadzada Email & Phone Number

Baku, Contiguous Azerbaijan, Azerbaijan

- Interacting with Bolt's customers and drivers in person or over any supported channel, including, butnot limited to phone and e-mail, answering their questions, and solving issues in the best possibleway considering customers' and Bolt's interests in any language known to me.- Providing quick, appropriate, and polite support to riders'/drivers' complaints or requests.- Maintaining a community of thousands of drivers with clear and strong communication, includingadding and training drivers, updating their profile information, checking their invoices and payments,technical questions related to Bolt mobile applications and web platforms, etc.- Managing support tickets for our drivers and riders over email, Facebook, and other channels.- Keeping track of company policy changes or new product launches and providing accurateinformation to clients and drivers- Mentoring and facilitating/supporting the training and onboarding of new customer support staff perneed.

Tartu, Tartumaa, Estonia

Baki, Azerbaijan

- Evaluating businesses for compliance with local and national tax laws- Providing assistance in tax filing and resolution of tax issues- Creating invoices and financial statements in regulation with IFRS- Analysing the clients' IFRS financial statements and management accounts- Identifying risks, analysis points, and developing preliminary recommendations with respect to financial analysis and valuation of client business- Acquired the knowledge of applying basic requirements of the International Valuation Standards with respect to asset valuation scope