Elvira Torres Email and Phone Number

I have obtained my certificate for Software Quality Assurance and Customer Service. I am equipped with the skills and knowledge to ensure the quality and usability of software products and services. I would like to obtain a entry level job as a Customer Service Representative where I can maximize my customer service skills and experience in a challenging environment. Dedicated and customer-focused professional seeking an opportunity to advance my career in a demanding position by utilizing my exceptional and communication and problem solving skills, aiming to enhance customer satisfaction and contribute to the success of the company. I have already completed an Associate of Arts degree from Feather River Community College District, where I studied Liberal Arts and Sciences.Before enrolling in the certificate program, I worked as an assembler at Joint Venture Electronics, where I played a crucial role in delivering products that contributed to customer satisfaction and overall success. I applied my knowledge of Software Development Life Cycle, Agile Methodologies, Waterfall Methodology, and Project Management to test and debug software components and systems. I also demonstrated leadership and teamwork skills by participating in team building activities and events that increased motivation and collaboration in the workplace. I have a powerful work ethic, a well-organized and energetic personality, and a passion for technology and innovation.