📊 Consulting ServicesCurrently working at Indra by Minsait in the capacity of a Big Data Engineer.• Data processing and modeling, understanding, and application of business rules alongside the client.• Data ingestion, data pipeline, and troubleshooting of DB queries & Spark.• Requirement gathering, project presentation, and scoping.• Extensive knowledge in technical documentation, delivered to the client, data governance, and PCP team.

I worked collaboratively with the Marketing, Customer Success, and Commercial Planning teams in the capacity of a Business Intelligence Analyst.• Developed dashboards, reports, data analyses, and insights that were delivered and presented to the board, Customer Success department, Marketing, and Commercial Planning area.• Automated data load updates in the CRM using SQL and Python.• Automated the process of data enrichment through external public data platforms for the CRM to enhance accuracy and provide personalized product and service offerings for each client.• Contributed to the creation of data dictionaries and documentation for the DBA team.

📊 Data-driven BI Project Implementation• Structured, mapped, centralized, and standardized data sources, spreadsheets, CRM, SAP ERP, APIs, and MySQL databases.• Proposed and implemented BI tools (Microsoft Power BI), set delivery goals, deadlines for each project, and conducted data analyses with delivery to the board of directors and senior managers.• Automated manual processes, resulting in time savings and increased productivity.• Developed dashboards and reports for the commercial and logistics areas (web version and mobile version).• Conducted training for tool users.• Created project documentation.

As the person responsible for preparing documents and delivering cars to used vehicle sales stores nationwide, I used Python for automations, running an extensive process on each machine, operating 24 hours a day across six physical machines.• Updated AutoHotkey programming to Python to reduce the number of errors caused during automations and to create intelligent automation.• Utilized BI tools in the field, generating monthly reports, migrating large datasets from Excel to Tableau, automating the process, reducing data load times, centralizing, and providing data efficiently.• Created Power BI reports, consolidating data to serve as a reference for car parts pricing in each region of the country, enabling analysts to select the best products and prices, reducing data search time, increasing team productivity, and lowering costs in part purchases.• Enhanced reports in Excel and Tableau using VBA and SQL.

As a process engineering intern, I had the opportunity to work on the following tasks and projects:Updated and developed work instructions (I.T.) for the manufacturing process, with a focus on small batch production. I also assisted in the assembly of engines (PWT - Power Train) and subassemblies.• Designed auxiliary devices for specific automotive panel and air conditioning assemblies on the production line. These devices were aimed at improving assembly processes and reducing panel losses to 0%.• Automated daily report delivery and implemented Poka Yoke control, ensuring that reports were sent to management and the entire engineering team in the Assembly department.• Conducted analysis and resolution of fluid infiltration issues in cars after the "Rain test" conducted in the testing cabin. This involved identifying and addressing problems related to water leakage.• Assisted in proposing improvements and increasing efficiency in mask production. I worked on solutions to produce more masks in less time while optimizing labor utilization.• I Had the opportunity to participate in the project of the new Tiggo 3x turbo, being involved from the initial design stages and prototyping to the final production line.

People management; Monthly/daily profitability control; Follow-up on products and equipment; Purchasing; Receiving goods; Responsible for food safety; Team training: CMV, Ebitda, operational processes; Auditing monitoring; Sales planning vs structure; Contact with suppliers and technical team; Acting and interacting with customers.🍔 Development of a new process and equipment, resulting in a reduction of over 80% in sauce consumption.🍔 Reduced forced restaurant downtime, preventing revenue loss by over 98%, by working directly with the maintenance team and proactive management.🍔 Participation in the opening of other restaurants (SP) and training in several restaurants in Brazil with a focus on quality and brand standards.🍔 Trained management teams and staff in over 10 company restaurants, directly overseeing a team of more than twenty individuals.🏆 Highest Foudations Management approval score of 88%. (2014)🏆 Highest ServSafe approval score of 97%. (2014)

Supervise the entire operation, work together with trainers for team development and operational procedures.Monitoring of sales every 30 minutes, TM, TC, POP, among others.Delivering the most excellent product with the shortest time and customer satisfaction.

Team leadership, working together with trainers for team development and operational procedures.Monitoring of sales every 30 minutes, TM, TC, POP, among others.Delivering the most excellent product with the shortest time and customer satisfaction.🏆 1st place in the approval ranking for promotion in São José dos Campos for the position of team leader with 96%.

Team training, application of "P.E.D.A" training methods, customer recovery methods "E.D.R.A", Food Safety monitoring and procedures, "Twelve Critical Points" system "PEPS" or "PVPS", operational training procedures, in line with the "clean and safe", "fast and friendly", "hot and fresh", "train and teach", "costs and controls" platforms. Experience in various training sessions with several teams from different company restaurants, including Vale do Paraíba. Inauguration of the first dessert kiosk in Vale do Paraíba, creation of specific training in conjunction with other trainers using a training guide, to ensure greater knowledge and operational excellence in customer service. 🏆 1st place in the approval ranking for promotion in Vale do Paraíba for the trainer position with 97%.

🏆 King of the Month