Customer Service Process Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Elvis Gjoni Email & Phone Number
Customer Service Process Specialist
at
ENGIE Italia
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Process Specialist
Location
Milan, Lombardy, Italy
Company size
Who is Elvis Gjoni? Overview
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Quick answer
Elvis Gjoni is listed as Customer Service Process Specialist at ENGIE Italia, a with 724 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Elvis Gjoni.
Elvis Gjoni previously worked as Customer Care Innovation Specialist at Sorgenia and E-Commerce Service & Quality Service Specialist and Online Service Training Manager at Huawei Consumer Business Group. Elvis Gjoni holds Diploma, Scientifico - Pni Fisica from Liceso Scientifico Iis Salvador Allende.
Company email context
Email format at ENGIE Italia
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ENGIE Italia
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Profile bio
About Elvis Gjoni
Elvis Gjoni is a Customer Service Process Specialist at ENGIE Italia.
Current workplace
Elvis Gjoni's current company
Company context helps verify the profile and gives searchers a useful next step.
Engie Italia
8 roles
Elvis Gjoni work experience
A career timeline built from the work history available for this profile.
Customer Care Innovation Specialist
Mar 2023 - Apr 2024
E-Commerce Service & Quality Service Specialist And Online Service Training Manager
Aug 2021 - Mar 2023
E-Commerce , Quality And Training Service Specialist
Apr 2021 - Aug 2021
E-Commerce & Training Service Specialist
Sep 2020 - Apr 2021
Quality Specialist & Training Assistant
For HUAWEI:- Analysis and monitoring of qualitative KPI- Improvement and optimization of agents performance based on quality analysis- Side by side listening and agent monitoring- Creation of training material- Training of new agent classes- Monitoring and reporting of training results and trends- Daily briefing training on-site
Jun 2019 - Sep 2020
Customer Service Agent
For HUAWEI:-Level 1 agent managing inbound actvities in different channels (Hotline,Chat,Social Media)
Mar 2019 - Jun 2019
Addetto Alle Vendite
Kena Mobile
-Promote and sell mobile phone subscription plans and packages
Dec 2018 - Mar 2019
Team & coworkers
Colleagues at ENGIE Italia
Other employees you can reach at engie.it. View company contacts for 724 employees →
AP
Anna Pontillo
Colleague at Engie ItaliaMilan, Lombardy, Italy
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AM
Andrea Molesti
Colleague at Engie ItaliaMilan, Lombardy, Italy
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GG
Giuseppe Garzone
Colleague at Engie ItaliaBiella, Piedmont, Italy
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GP
Giovanna Passaro
Colleague at Engie ItaliaMilan, Lombardy, Italy
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MR
Mafalda Ricca
Colleague at Engie ItaliaParma, Emilia-Romagna, Italy
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MC
Marco Cattalani
Colleague at Engie ItaliaBrescia, Lombardy, Italy
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DC
Daniela Cane
Colleague at Engie ItaliaMilan, Lombardy, Italy
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CM
Cinzia Monghese
Colleague at Engie ItaliaItaly
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PD
Paolo De Luca
Colleague at Engie ItaliaBologna, Emilia-Romagna, Italy
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MP
Marcello Pasquale
Colleague at Engie ItaliaSerravalle Scrivia, Piedmont, Italy
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Anna Pontillo
Colleague at Engie ItaliaMilan, Lombardy, Italy
View →
AM
Andrea Molesti
Colleague at Engie ItaliaMilan, Lombardy, Italy
View →
GG
Giuseppe Garzone
Colleague at Engie ItaliaBiella, Piedmont, Italy
View →
GP
Giovanna Passaro
Colleague at Engie ItaliaMilan, Lombardy, Italy
View →
MR
Mafalda Ricca
Colleague at Engie ItaliaParma, Emilia-Romagna, Italy
View →
MC
Marco Cattalani
Colleague at Engie ItaliaBrescia, Lombardy, Italy
View →
DC
Daniela Cane
Colleague at Engie ItaliaMilan, Lombardy, Italy
View →
CM
Cinzia Monghese
Colleague at Engie ItaliaItaly
View →
PD
Paolo De Luca
Colleague at Engie ItaliaBologna, Emilia-Romagna, Italy
View →
MP
Marcello Pasquale
Colleague at Engie ItaliaSerravalle Scrivia, Piedmont, Italy
View →
2 education records
Elvis Gjoni education
Diploma, Scientifico - Pni Fisica
Liceso Scientifico Iis Salvador Allende
Laurea, Pharmacy
FAQ
Frequently asked questions about Elvis Gjoni
Quick answers generated from the profile data available on this page.
What company does Elvis Gjoni work for?
Elvis Gjoni works for ENGIE Italia.
What is Elvis Gjoni's role at ENGIE Italia?
Elvis Gjoni is listed as Customer Service Process Specialist at ENGIE Italia.
Where is Elvis Gjoni based?
Elvis Gjoni is based in Milan, Lombardy, Italy while working with ENGIE Italia.
What companies has Elvis Gjoni worked for?
Elvis Gjoni has worked for Engie Italia, Sorgenia, Huawei Consumer Business Group, Comdata Group, and Kena Mobile.
Who are Elvis Gjoni's colleagues at ENGIE Italia?
Elvis Gjoni's colleagues at ENGIE Italia include Anna Pontillo, Andrea Molesti, Giuseppe Garzone, Giovanna Passaro, and Mafalda Ricca.
How can I contact Elvis Gjoni?
You can use AeroLeads to view verified contact signals for Elvis Gjoni at ENGIE Italia, including work email, phone, and LinkedIn data when available.
What schools did Elvis Gjoni attend?
Elvis Gjoni holds Diploma, Scientifico - Pni Fisica from Liceso Scientifico Iis Salvador Allende.
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