Elvis Mun Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

As a Digital Marketing and Growth Manager in the insurtech sector, I combine creativity, data-driven insights, and financial industry expertise to drive customer acquisition, elevate brand visibility, and achieve revenue growth. With a passion for emerging trends and innovation, I craft strategies that resonate with target audiences and deliver measurable business impact.[Key Achievements]-Revenue Growth: Designed and executed high-impact marketing initiatives aligned with business objectives, driving revenue across Southeast Asia.-Social Media & Content: Created engaging content for platforms like TikTok, Instagram, and Facebook; supported landing page copywriting and customer communication strategies.-Data-Driven Optimization: Leveraged analytics and social listening tools to refine sales funnels, enhance customer engagement, and inform strategic decisions.-Innovative Marketing: Deployed guerrilla and test-and-learn campaigns, generating buzz and boosting conversion rates.-Regional Market Support: Delivered localized marketing solutions to key markets in Indonesia, the Philippines, Vietnam, and Singapore, aligning campaigns with regional needs.-Priority Account Support: Spearheaded tailored marketing initiatives for priority accounts, driving significant results and strengthening partnerships.With a focus on innovation and collaboration, I thrive in fast-paced environments, launching initiatives that align marketing goals with business strategies to achieve sustainable growth and success.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

I specialize in providing tailored internet marketing solutions to help local SMEs and micro-retailers enhance their online presence, connect with their target audience, and achieve measurable growth. By leveraging creative strategies and innovative tools, I enable small businesses to thrive in an increasingly digital marketplace.[Key Responsibilities:]-Video Production: Created engaging and visually compelling whiteboard animation videos to elevate brand storytelling and customer engagement.-Social Media Campaigns: Designed and executed targeted social media campaigns, including Facebook and YouTube ads, to drive traffic, boost brand visibility, and generate leads.-Google Ads Management: Developed and managed effective Google Ads campaigns, optimizing performance to maximize ROI for clients.-Web Design Services: Delivered user-friendly, aesthetically appealing websites that align with client branding and facilitate a seamless customer experience.-Copywriting: Produced persuasive and impactful copy for websites, landing pages, ad campaigns, and promotional materials to effectively communicate brand messages.-Facebook Ads Campaigns: Devised data-driven Facebook ad strategies to target key demographics and achieve measurable business outcomes.By combining technical expertise, creativity, and a deep understanding of digital marketing trends, I empower small businesses to compete effectively and grow sustainably in a digital-first world.

Jalan Ampang

As a General Insurance Specialist in Bancassurance (Retail Banking), I focus on driving revenue growth, enhancing product development, and optimizing operational processes to support banking partners and deliver value to customers.[Key Responsibilities:]-Reported to the Head of Bancassurance, driving insurance revenue growth through strategic initiatives.-Collaborated with banking partners to expand their insurance business and develop tailored solutions.-Coordinated and assisted in product development, including retail insurance including travel insurance channel capabilities.-Managed end-to-end operations of the houseowner insurance portfolio.-Delivered product training for new staff, ensuring readiness and expertise.-Worked closely with internal stakeholders and banking partners to align strategies and execution.-Initiated IT projects to enhance sales, marketing, and operational excellence.-Assisted in building telemarketing channels and online distribution platforms for banking partners.-Supported ad hoc projects to address emerging business needs.[Focus Areas:]-Retail Banking: Developed insurance initiatives aligned with retail banking strategies.-Innovation: Introduced process improvements and channel innovations to enhance customer experience and operational efficiency.With a collaborative and results-oriented approach, I help banking partners grow their insurance capabilities, develop innovative products, and achieve sustainable business success.

Kuala Lumpur, Malaysia

As a Claims Examiner specializing in property and casualty insurance, I focus on delivering efficient and equitable resolutions to insurance claims, ensuring customer satisfaction while aligning with company policies and industry standards.[Key Responsibilities]:-Claims Assessment: Reviewed and evaluated claims for property insurance, houseowner/householder policies, miscellaneous coverage, engineering risks, and personal accident (PA).-Settlement Processing: Ensured timely and fair settlement of claims, balancing customer expectations with policy terms and conditions.-Risk Analysis: Conducted in-depth investigations to verify claims validity and prevent potential fraud.-Customer Communication: Provided clear and professional communication to policyholders throughout the claims process, ensuring transparency and trust.-Compliance & Documentation: Maintained accurate records and ensured compliance with regulatory requirements and company guidelines.[Focus Areas:]-Property Insurance: Managed claims related to residential and commercial property losses.-Houseowner/Householder Policies: Delivered expert handling of home-related claims, ensuring swift resolutions.-Miscellaneous & Engineering: Assessed diverse claims, including engineering-related risks, with a meticulous attention to detail.-Personal Accident (PA): Oversaw PA claims, providing compassionate and efficient resolutions for policyholders.With a commitment to excellence and a customer-first approach, I ensure that every claim is handled with professionalism, accuracy, and care, supporting both policyholders and organizational objectives.

Kuala Lumpur, Malaysia

As a Senior Executive in Agency Development, I focus on empowering General Insurance (GI) agents through targeted training programs, performance analysis, and campaign management to achieve sustained growth and success.[Key Responsibilities:]-Agency Training Programs: Coordinated and implemented comprehensive training initiatives to enhance agent skills and boost sales production.-Retail Agent Development: Developed strategic plans to recruit, retain, and grow a network of high-performing retail agents.-Performance Analysis: Conducted in-depth post-sales performance analysis, identifying areas for improvement and providing actionable insights to enhance results.-Campaign Management: Designed and executed sales campaigns to motivate agents and drive higher engagement and productivity.[Focus Areas:]-GI Agents Training: Delivered impactful training sessions tailored to the needs of General Insurance agents, equipping them with the tools to excel.-Performance Optimization: Leveraged data-driven insights to identify growth opportunities and refine agent strategies.-Strategic Campaigns: Managed campaigns to align agent efforts with broader business goals, fostering collaboration and achievement.By combining strategic planning, data analysis, and a commitment to agent success, I contribute to the growth and sustainability of the agency network, driving performance excellence and business growth.

Kuala Lumpur, Malaysia

As a Senior Executive in Branch Planning and Support, I play a key role in driving sales performance and ensuring efficient workforce planning to align with organizational goals.[Key Responsibilities:]-Performance Management: Assisted management in setting and monitoring sales performance targets, ensuring alignment with business objectives.-Project Execution: Supported strategic projects aimed at boosting branch sales productivity and operational efficiency.-Workforce Planning: Developed and implemented effective sales workforce plans, optimizing resource allocation to meet performance goals.-Data-Driven Insights: Leveraged sales data to provide actionable insights, enabling informed decision-making for performance improvement.[Focus Areas:]-Sales Workforce Planning: Ensured the right resources are in place to meet branch sales objectives effectively.-Performance Management: Provided continuous support in setting and achieving performance benchmarks, driving consistent sales growth.By combining strategic planning, analytical insights, and collaborative execution, I support branch operations in achieving sustainable performance excellence.

Kuala Lumpur, Malaysia

Completed an 18-month structured rotational program designed to provide a comprehensive understanding of the General Insurance business through diverse functional exposure and professional development.[Key Highlights:]-Rotational Attachments: Gained hands-on experience across key areas, including Underwriting, Claims, Corporate Development, Branch Operations, and Sales & Distribution.-Stretch Assignments: Tackled high-impact projects to develop problem-solving and strategic thinking skills.-Leadership Training: Participated in structured programs to build leadership capabilities.-Mentoring: Received guidance and mentorship from senior management to support career growth.This experience equipped me with a well-rounded perspective and a solid foundation to contribute effectively to the insurance industry.

Kuala Lumpur, Malaysia

Focused on driving customer acquisition and promoting retail general insurance solutions tailored to external customers' needs.[Key Responsibilities:]-Product Promotion: Marketed and educated customers on retail general insurance products, including Personal Accident and Term Life policies.-Customer Engagement: Built strong relationships through effective communication, addressing customer inquiries and ensuring satisfaction.-Sales Targets: Achieved and exceeded sales goals by identifying customer needs and offering tailored solutions.[Focus Areas:]-Personal Accident: Promoted coverage to protect against unexpected injuries and events.-Term Life: Offered affordable life insurance solutions to meet customers' financial security goals.Dedicated to providing exceptional service and delivering insurance solutions that meet customer needs.

Kuala Lumpur, Malaysia

Responsible for assessing and recommending non-collateral loan applications to ensure creditworthiness and minimize risk for the organization.[Key Responsibilities:]-Loan Assessment: Evaluated credit card and personal loan applications, providing informed recommendations based on financial data.-Risk Evaluation: Conducted thorough analysis to assess the risk and ensure compliance with lending policies and regulations.-Approval Support: Collaborated with the credit team to process and approve loans while maintaining a focus on customer satisfaction.[Focus Areas:]-Credit Cards: Processed applications for credit card offerings, ensuring customers met the criteria.-Personal Loans: Assessed personal loan applications, ensuring accurate evaluation and effective decision-making.Focused on delivering accurate credit assessments while contributing to the organization’s growth and risk management objectives.

Ba Hons, Banking And Finance, First Class Honours

Education record