As the IT Director at Work & Co, I lead our technology vision and strategic initiatives, aligning with business objectives and operational excellence. My role includes significant achievements, especially during the post-merger integration with Accenture.-Strategic IT Leadership: Developed and executed technology strategies leveraging AI, machine learning, and cloud computing to enhance operations and maintain a competitive edge.-Post-Merger Integration: Directed the integration of systems, processes, and cultures post-acquisition by Accenture, ensuring a seamless transition aligned with Accenture's standards.-Operational Efficiency: Implemented a cost reduction plan, achieving a 20% decrease in IT expenses through vendor negotiations and optimizing infrastructures.-Cultural Alignment: Facilitated workshops and training sessions to align Work & Co’s processes and culture with Accenture’s global standards, ensuring a smooth transition and high employee morale.-Infrastructure Consolidation: Managed the consolidation of IT systems and platforms, enhancing compatibility, interoperability, and overall performance.-Security and Compliance: Developed and enforced security protocols and compliance measures, meeting Accenture’s stringent standards and reducing cyber threats by 60%.-Team Development: Oversaw a 50% expansion of the IT department, integrating new talent from Accenture and fostering a culture of continuous improvement through mentorship and professional development initiatives.-Innovation Projects: Initiated innovation-driven projects post-merger, utilizing emerging technologies to drive digital transformation, streamline operations, and improve service delivery metrics by 30%.These accomplishments reflect my ability to lead through significant changes, drive IT initiatives, and deliver results. I am passionate about leveraging technology to solve complex business challenges and continuously seek opportunities to innovate and excel.

As the Director of Information Technology at Bluecore, I led critical IT initiatives that drove business value and continuous improvement. My key achievements include:Security and Compliance Leadership: Developed and implemented comprehensive security policies, reducing data breaches by 40% and ensuring compliance with industry regulations.Strategic Roadmap Development: Created and managed a technology roadmap for monitoring products, aligning IT initiatives with business objectives.Operational Improvements: Enhanced incident management processes, reducing resolution times by 30% through the adoption of emerging technologies.Budget Management: Oversaw capital and expense budgets, achieving cost savings of 15% through effective vendor negotiations and resource optimization.Global IT Deployment: Managed IT deployments across the UK, India, Turkey, and Latin America, ensuring consistent technology standards and support.Team Leadership: Fostered a high-performing IT team through mentorship and professional development, resulting in a 25% increase in team productivity.

As the Sr. Information Technology Manager at Offerpop, I was responsible for overseeing and managing the company's information technology department. My primary responsibilities included:-Developing requirements, outlines, budgets, and schedules for the department and associated projects-Managing vendor relationships and work-Ensuring that projects were completed within budget and on time and creating the proper documentation-Following standard procedures to manage projects through the project life cycles of initiation, planning, execution, and closure-Evaluating new opportunities and preparing proposals-Identifying and flagging potential issues before they could affect the production environment-Generating and managing updates to documentation, including standard operating procedures, system inventories, and configuration baselines-Working closely with HR to create a streamlined on-boarding and off-boarding process-Designing and implementing an Employee IT Acceptable Usage Policy-Upgrading the corporate network environment from an off-the-shelf solution to enterprise-class equipment-Implementing the Aerohive wireless network across all the offices-Managing a mixed environment of computers (90% Mac, 10% PC)-Deploying a Mac server to manage the computer network via security profiles-Managing the IT budget and identifying cost-reduction opportunities-Being responsible for resource allocation, managing assignments, and overseeing the work performed by the teamI worked with a variety of equipment and technologies, including Meraki, AeroHive, GSuite, Sophos, Amazon AWS, BetterCloud, Cisco, Juniper, SonicWall, Apple OS, Microsoft OS, Office365, Looker, and Shoretel.

As the Sr. System Engineer / Service Desk Supervisor at RFAR, some of my key responsibilities included:-Creating and maintaining comprehensive documentation for server and network topology, equipment, and configuration-Developing project plans and designing and implementing solutions-Providing Level 2 and Level 3 support for systems and network problems-Presenting technical specifications and requirements for purchasing new servers and networking equipment-Participating in after-hours upgrades, troubleshooting, and on-call availability as needed-Performing system administration duties such as server installation, system/application install and patch management, and Windows problem determination and resolution-Configuring, testing, and maintaining LAN equipment and services, including switches, routers, firewalls, and VPNs-Identifying, diagnosing, and resolving network problems, including network connectivity and traffic utilization-Providing infrastructure services in various areas such as storage networking, operating systems, network security, directory services, and server virtualization-Assisting with monthly reports and recommendations for managed services clients-Acting as a liaison between clients and third party vendors.