Elvis Riou, P.Eng., Mba, Pmp Email & Phone Number

Greater Edmonton Metropolitan Area

Managed the engineering, public works, infrastructure, development and planning departments.

Camrose Alberta

Managed a $25 million budget and 70 staff and various contractors in order to deliver services to 20,000 regional clients: engineering, infrastructure, solid waste, water, wastewater, stormwater, public works, building inspections and land use planning. • Implemented new organizational structure to empower team to deliver better customer service to the public by coaching and supporting staff in the transition.• Reviewed and updated policies for solid waste and snow removal, processes… Show more Managed a $25 million budget and 70 staff and various contractors in order to deliver services to 20,000 regional clients: engineering, infrastructure, solid waste, water, wastewater, stormwater, public works, building inspections and land use planning. • Implemented new organizational structure to empower team to deliver better customer service to the public by coaching and supporting staff in the transition.• Reviewed and updated policies for solid waste and snow removal, processes, and procedures to improve service to the public. Show less

Managed a $20 million budget and 10 staff and various contractors to provide: permits and inspections, soil removal and deposit bylaw, solid waste, transit system, bicycle network, and transportation demand management to 135,000 residents.• Increased fees paid by gravel pits by 34 % ($500K annual increase) by demonstrating to gravel companies the need for higher fees to repair damage to roads caused by gravel trucks. • Led an initiative to establish soil removal eligibility areas by… Show more Managed a $20 million budget and 10 staff and various contractors to provide: permits and inspections, soil removal and deposit bylaw, solid waste, transit system, bicycle network, and transportation demand management to 135,000 residents.• Increased fees paid by gravel pits by 34 % ($500K annual increase) by demonstrating to gravel companies the need for higher fees to repair damage to roads caused by gravel trucks. • Led an initiative to establish soil removal eligibility areas by consulting with the public and gravel companies, to increase the degree of certainty for the public regarding future locations for gravel pits. • Spearheaded the creation of the first bicycle lane network in Abbotsford by managing the installation of 90 kilometres of bicycle lanes over 3 years at a cost of $6M. This was completed through liaising with local advocacy groups and conducting extensive public consultation.• Increased transit service hours by 25 % to introduce 15 minutes service on major routes, link Langley and Abbotsford, and negotiate a six-party bus pass agreement for the University of Fraser Valley students. Show less

Abbotsford

Managed public works services, including roads, fleet, drainage, and solid waste management, by managing a budget of $20 million and a staff of 80.• Introduced a new procurement process for fleet resources, which incorporated life cycle costing criteria within stringent and transparent public scrutiny practices. This resulted in maximizing the overall value of the newly acquired equipment, budgeted at approximately $3M annually. • Improved customer service by increasing the… Show more Managed public works services, including roads, fleet, drainage, and solid waste management, by managing a budget of $20 million and a staff of 80.• Introduced a new procurement process for fleet resources, which incorporated life cycle costing criteria within stringent and transparent public scrutiny practices. This resulted in maximizing the overall value of the newly acquired equipment, budgeted at approximately $3M annually. • Improved customer service by increasing the consistency and detail of data captured in the SAP Enterprise software by training and mentoring staff, and by working with the accounting department to include better budget information. This meant that staff made better decisions with improved information.• Initiated a change in fleet resource planning to increase efficiency and effectiveness of personnel and equipment resources Show less

Led a team of 130 staff and contractors in engineering, construction, operations, and maintenance of remote work camp.• Worked collaborately with client and other departments to deliver a high quality of service to the camp.

Managed the development of standards and assessments for Engineer and Geoscientist-in-training internships and Professional Engineer / Geoscientist (P.Eng. / P.Geo.) licenses through staff, licensed volunteers, and committees.• Reduced processing time for license applications from six months to three months by developing the first online experience review system in Canada to allow 2,000 interns to accumulate experience credits. • Learned more details of the various fields of engineering… Show more Managed the development of standards and assessments for Engineer and Geoscientist-in-training internships and Professional Engineer / Geoscientist (P.Eng. / P.Geo.) licenses through staff, licensed volunteers, and committees.• Reduced processing time for license applications from six months to three months by developing the first online experience review system in Canada to allow 2,000 interns to accumulate experience credits. • Learned more details of the various fields of engineering and geoscience by participating in assessments with subject matter experts. This resulted in a more efficient and effective application assessment process. Show less

Vancouver, Canada Area

Managed national training for facilities, public works, engineering, technology, and technician personnel.• Enchanced the quality and relevancy of the curriculum for courses resulting in better trained personnel capable of applying updated knowledge of technology for improved customer service. • Improved the efficiency of conducting the training for approximately 400 personnel per year by encouraging teamwork among the 25 military and unionized civilian staff.

Halifax Ns

Managed the planning, constructing, operating, maintaining and repairing of 200 buildings, works and utilities for several regional military bases.• Provided top-notch customer service to various residential, institutional, and industrial clients by overseeing 100 unionized civilian trade and administrative staff.• Increased morale and efficiency by implementing a new tools and equipment replacement program

B.Eng., Civil Engineering

Mba, Management

Thesis: (quality of service model), Halifax, NS