Elvis Udu Email & Phone Number

Kettering, England, United Kingdom

Awka, Anambra State. Nigeria

Lagos, Nigeria

BASICALLY:1. ENSURE THAT CLIENT EXPECTATIONS & MEET AND EXCEEDED WITH EVERY SOLUTION DELIVERED.2. ENSURE THAT MY TEAM COMES UP WITH BEST SOLUTIONS THAT MEETS UP WITH CLIENT'S PAIN & PRESSURE POINTS.3. ENSURE PROJECT TQM & THAT QoS ARE MAINTAINED AFTER DELIVERY.4. ENSURE AFTER SERVICE SUPPORT AND FOLLOW UP ON UP/CROSS SALES OPPORTUNITIES.5. ENSURE THAT INVESTORS & SHAREHOLDERS GET A FAIR RETURN ON INVESTMENTS.

Lagos Nigeria

• Strategic Market Positioning • Key Account Management • Client Retention • Solution Strategies • Territory Growth/Development • Network & Relationship building• Team Building/Leadership • High-Impact Presentations • Reseller Partnerships

Lagos, Nigeria

Developed and implemented strategic plans to market company’s VSAT services, SOS-IT Solutions and Value Added Services (VAS) to targeted customers and create avenues for reseller partnerships. Identify new market opportunities and capitalization, contract negotiations and overall end-to-end sales relationships. Monitor operational performance of business transactions with end users to ensure alignment with overall business objectives and profitability.

Identifying customer needs and presenting appropriate company product and service offerings•Provide feedbackto customers regularly until query is fully resolved.•Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased revenue generation and subscriber base •Expertise in resolving escalated customer service issues and professionally exceeding customer service expectations.

Warri, Delta State

distribution and logistics: transportation activities, warehousing and order processing;marketing, sales and after-sales services: market research, advertising, direct marketing services (telemarketing), exhibitions, fairs and other marketing or sales services; also included are call-centre services and after-sales services such as help-desks and other customer support services;information and communication technology (ICT) services: information technology (IT) services and telecommunication (IT services including hardware and software consultancy, customised software data processing and database services, maintenance and repair, web-hosting, as well as other computer-related and information services. technical testing, analysis and certification; also included are design services;research & development (R & D): research and experimental development.

Bachelor Of Science (Bsc.), Business Administration/Management

Ssce, West Africa Exams Council

Activities and Societies: Secondary School all round athlete in Volleyball & Basketball Nigerian Army Secondary school officer Cadet