Elwin Dava Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Malaysia

- Spearheaded content development for diverse channels, significantly increasing engagement and conversion rates.- Conducted comprehensive industry and competitor research to inform and enhance content strategies.- Fostered strong collaborations with digital, marketing, design, and sales teams, ensuring brand messaging was cohesive and compelling across.

Malaysia

- Review and flag reports regarding video content- Understand and remained up-to-date with client’s policies and guidelines- Analyzed and identify content that is not in compliance with requirements and flag for action in a timely manner- Reviewed reported contents within agreed turnaround times and standards of quality- Recognized trends and patterns, and.

Petaling Jaya, Selangor, Malaysia

• Evaluated and followed up on news leads and news tips to develop story ideas.
• Applied understanding of public opinion, social media and traditional media use to create engagingand attention-grabbing stories.
• Organized material, determined area of emphasis, and wrote stories according to prescribed editorialstyle and format standards.
• Wrote, edited and produced stories for multiple platforms, including Internet and digital channels.
• Followed through on beat sources, contacts and leads to gather information for stories.
• Performed research and checked all facts to maintain high standard of journalistic integrity.

• Assigned to be in Personal Accident (PA) claim, receive and responds to insured's inquiries, keep up documentation of correspondences, existing issues, and issue goals, alluding complex requests to more ranking staff.
• Coordinated information into the Merimen and management systems, evaluate for accuracy, and follow-up with the insured to ensure that everything is up to current.
• Performed additional tasks and obligations such as establishing adequate communication and clarity between the insured and the firm by adhering to proper SOPs and, if necessary, via mediation.
• This role has developed my confidence in the policy wording and broadened my knowledge of healthcare insurance.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Actively involved and contributed in short term projects organized by thelocal business leadership team:- Oxygen project – digitalized employees personal files- CSR Project- Corporate Insurance – Align Proposal- Women’s Day- Exposed to the recruitment process and conducted a phone interview to assessthe suitability of the candidate for the proposed role..

Lucky Garden, Kuala Lumpur

- Work with the lead teacher to monitor the class.- Revise lesson material with students individually or in small groups.- Collaborate with lead teachers to recognize issues students are facing and recommend solutions.- Marking the student's homework.

Kuala Lumpur

- Listening to what customers want and helping them find the perfect product for their needs.- Constantly building product knowledge and delivering this knowledge in engaging ways.- Engaging in meaningful interactions and building good relationships with customers.

Kuala Lumpur, Malaysia

- Maintains database by entering new and updated customer and account information.- Maintains data entry requirements by following data program techniques and procedures.- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.- Maintains operations by following policies and procedures and reporting needed.