1. Interface with client and overall responsibility of the account inclusive of the achievement of high client satisfaction. - SLAs for Order to Cash and Records to Report are met - No Major issue or escalation - TouchPoint Call with PMO and Performance Call with the Client - Issue management which pertains to understanding the issue and management until closure - Responsible for Business Controls posture of the Account

1. Ensure Cash Application and Cash Collections Process deliverables are met which includes: - Ensure Team performs Timely Cash Application and manage workload distribution to avoid breaches in the SLA - Participation in Collection Calls with the client to discuss status: UK , Exports and Australia - Monthly meeting with the Client OTC Global Process Owner

1. Ensure General Accounting and InterCompany Process deliverables are met which includes: - Soft Reconciliation of Bank Accounts and ensuring Cash Clearing Accounts are Zero on Month-End Close - VAT Netting has been completed - On-Time submission of VAT, IntraStat and Withholding Tax Reports - InterCompany Month-end Close tasks completion which includes: InterCompany BackCharge processing; InterCompany Settlement; Balance Sheet and Profit and Loss Thresholds are met

1. Primary contact for UK Markets. Tasks and responsibilities includes:- Manage Month-End closing inclusive of tasks pertaining to, Running of Revaluation & Currency Translation Adjustments, Maintenance of ME closing calendar- Review and posting Journal entries. Ensuring that the supports are adequate and has proper approvals - Balance Sheet Reconciliation2. JIRA Subject Matter Expert. Handles tool user maintenance and Month-End close reports