Ely Stapleton Email & Phone Number

Columbus, Ohio Metropolitan Area

Achievements• Increased revenue on my book of business by $70,000.• Successfully renewed clients on higher fee model.• Assisted with signing up and onboarded with partner platforms.Responsibilities• Assist with daily ticketing operations including renewals, presale/promocodes, ticket packages, seat maps, and exchanges. • Perform client and host site trainings through Zoom and in person.• Troubleshoot issues across three different interfaces web, client app and fan app. • Maintain relationships with over 60 clients from Oregon to Florida.• Update clients on platform changes and train them on new features.

Achievements• Increased the women’s basketball membership program by 47%• Doubled the average attendance for baseball• Increased women’s basketball attendance by 10% (highest increase in 6 years)Secondary contact for Women’s Basketball• Planned, scheduled, and coordinated season ticket holder dinners, open practices, chalk talks, and tailgates for 25-250 people• Coordinated in game elements: promotions, anthem singers, halftime acts and sponsorship activations • Scheduled halftime acts, anthem singers, kid captains and oversaw their needs in parking, tickets, warmup rooms and anything else they may need• Assisted in the development group, season, partial, and promotional ticket deals• Created graphics for the website, social media, and emails• Pulled group ticket information from the website and converted it to an excel spreadsheet• Uploaded PDF files through filezilla on the website,• Assisted with media buys that included commercials, google ads, WRAL flyers, and school delay banners• Developed ideas for marketing videos and assisted in the production of the intro videoPrimary contact for Men’s and Women’s Soccer• Created and developed ticket campaigns by utilizing flyers, social media, Facebook ads, and weekly email blasts• Collaborated with coaches and players for events on campus and in the community • Met with rec leagues and community groups to create group nights and ticket deals• Wrote matchday broadcast reads for both men’s and women’s soccer games• Managed all marketing aspects for soccer including halftime contests and partnership activationsFloor manager for Men’s Basketball and Football• Managed of recognitions and sponsorship Activations• Selected participants and ran in game contests • Set up and tore down student tailgates and the fan zones

Columbus, Ohio Area

• Provide support for Ohio State Football games including but not limited: to setting up and running the fan fest table, serving as a liaison for the football gameday producer and the opponent band, select contestants for on-field promotions, facilitate honorees going on and off the field for recognitions.• My duties as a Chief Executive for women’s ice hockey are: write gameday scripts, produce games, supervise other students during the game, and create a dynamic atmosphere through the use of music via ClickEffects, design graphics that are uploaded to social media to inform students/ fans of upcoming events and promotions, create on and off ice experiences during the intermission breaks, pick prizes for Facebook Fridays and student gameday giveaways, execute post game meet and greets, and coordinate post game skates with the players.• Other responsibilities include: network with local businesses, having contestants properly fill out prize forms and waivers for liability purposes, create birthday packages, develop recognition graphics, run meetings and support other Chief Executives with their sports.

Columbus, Ohio Area

• Take ticket orders in person and over the phone.• Assist in game day operations such as group check ins, scan tickets, monitor gates, photograph both action and candid pictures then edit and upload them to the website, set up and run the inflatables, get promotional items signed by the players and work VIP will call desk.• On non-game days I would work table events informing the community on upcoming games and promotions, aid in Ball Park Boom and Dinner on the Diamond from start to finish.

Canton, Ohio Area

• For day to day operations: I made sure campers had the proper equipment, directed campers throughout the day and made sure all my campers were accounted for, ensured the campers were hydrated, set up and tear down fields, record games, run the score board, prepared for the next day’s activities, and enforced curfew.• As a coach’s liaison I would inform my coaches on the daily updates, provide current rosters and daily itineraries, and aided in running drills and coaching campers.• Other duties included directing the bus driver where to go, assist in player check in, and informing parents of any changes.