Eliyahu (Eli) Goeli Email & Phone Number

• Lead project implementation including task management, internal/external stuffing, issue handling, risk management, and escalation management
• Plan, manage, review and execute (hands on) SOW for Professional Services tasks at customer sites / cloud
• Support pre-sales processes and work closely with Sales department in answering RFP/RFI, run POC’s
• Work closely with regional managers, to provide and support all global delivery teams.
• Plan, design and execute trainings to customers and channels worldwide

• Lead the technical aspects of the company projects.
• Support Sale process.
• Manage, prepare and prioritized solution requirements and configuration documents.
• Perform system configuration and integration with customer platforms.
• Provide feedbacks and requirements to Product management and R&D.

• Track and monitor projects status and enhance project methodologies
• Monitoring and control of EMEA enterprise projects - end to end: work plans, deliverables, progress, utilization of resources, risk management.
• Execute weekly projects status and executive summary reports for EMEA enterprise management
• Support and guide the Project Managers with KPI's, planning, monitoring and Lesson Learn
• Generate, update and improve project methodologies, implementation plans procedures and templates.

Sole Proprietorship

• Analyze customer business requirements into technical operation scope.
• Define project expected efforts, time line and cost during presale process.
• In charge of Project corresponding from opportunity till implementation.
• Outline project SOW including detail inbound / outbound requirements and project plan
• Manage appropriate project documentation templates including plan, risk register, issues log, communications plan

Israel

• Customer facing project management for large project for mobile operators from PO stage to execution.
• Full responsibility for delivery and implementation or replacement of complex VAS systems (Voice Mail, SMS, MMS) to customer OSS and BSS networks
• Overall responsibility for meeting the project scope and its quality within the determined timeline and financial P&L (budget).
• Manage project specification and change requests
• Risk management and mitigations, prioritization definition
• Manage business change requests requirements into technical operation scope

EMEA

• Manage work plans, budgets, resources, SLA and technical aspects of delivery projects
• Map and analyze customer functional and operational requirements and needs during presale process
• Responsiblee for Comverse EMEA subcontractor’s implementation activities.
• Process improvement and change management
• Monitor and control International System integrators
• Manage support on ongoing bases, including dashboard and status report

• Manage implementation teams and support for new IP based and SS#7 systems
• Configure multiple IP systems servers integrated in a complex LAN and telephony environment with firewalls, routers, switches, and load balancers
• Prepare and implement customer training
• Construct and operate customer support center technical issues

Llb, Law

Practical Computer Engineering