Heather Ely Email & Phone Number

United States

Georgia

Athens, Georgia Area

* Successfully oversee daily operations of storage facility to include - marketing, customer service, leasing, retail sales, reconciling monthly budgets, managing rental rates, maintenance, collections, and more* Exceeding YTD net income projection by $25,563 at May month end* Increased occupancy from 68.75% (November month end) to 86.09% (May month end)

Athens, Georgia Area

Charlotte, North Carolina Area

• Directly managed 15 remote representatives across southeastern states to achieve overall growth and profit objectives• Trained representatives on consultative, relationship-focused, and value-based sales techniques to foster a sustainable competitive advantage• Established and nurtured relationships with clients and interdepartmentally within The Art Institutes resulting in augmented enrollment• Established production plan targets for individual reps and team metrics• Created individual production plans to collectively reach team objectives.• Co-managed a $12M regional budget• Organized and implemented a comprehensive regional territory analysis to create strategic plans of action to adapt to changing market demands• Tactical analysis of productivity reports to identify and coach representatives to capitalize opportunities with new and existing accounts

Charlotte, North Carolina Area

• Partnered with regional management team to bring region in at 106% to metrics while simultaneously maintaining individual results averaging 108%• Co-developed new national sales/marketing presentation and conducted training with entire region• Planned, organized, and oversaw execution of annual regional trainings• Supported all elements of hiring and training for new hires on sales strategies, product knowledge, presentation, and technology

Charlotte, North Carolina Area

• Delivered dynamic multimedia presentations and conducted culinary demonstrations in high school classrooms across southeastern states• Consistently recognized by high school staff for outstanding presentation content and charisma which led to surpassing production targets• Demonstrated flexibility and expertise with scheduling and building rapport in various markets (often with very little time to plan)• Selected as 1 of 2 representatives, out of more than 200 nationally, to cross-train and represent an additional brand upon proving my ability to overcome obstacles and surpass objectives• Assisted management in various capacities, including, but not limited to, coordinating and leading regional meeting sessions and monthly conference calls and new hire presentation and demo training

Charlotte, North Carolina Area

• Nationally ranked in top 4 representatives in both sales and customer service• Represented various clients in business-to-business sales targeting new client acquisition via cold-calling business owners, making sales presentations, and closing sales in a commission only structure• Assisted with the recruitment and training of new personnel by conducting field interviews, contributing to hiring decisions, and participating in the training process by conducting sales ride-along sessions, workshops, and daily sales meetings

Ba, Mass Communications And Theater

Activities and Societies: Editor in Chief of The Forum, Zeta Tau Alpha Sorority, Pan-Hellenic Council, Intramural Sports

Education record