Robert Ely Email & Phone Number

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

• On the Observability team, I've driven initiatives to increase the reliability and performance of our monitoring systems. I've planned and deploying a complete refactor of our VM monitoring stack. I designed and.
• Maintained Graphite, Prometheus, Sensu, and Grafana at Scale
• Designed and implemented the Kubernetes monitoring strategy used across Sendgrid
• Experienced with Kubernetes, Helm, and ArgoCD
• Developed Kubernetes controllers in Go
• Built and maintained multiple core Chef cookbooks

New York, NY, US

• At Shutterstock, my responsibilities included a fairly wide range of topics from developer tools and deployment technologies to monitoring, configuration management, and distributed systems. Alongside my technical.
• Built large queuing systems, specifically RabbitMQ
• Used orchestration tools like Chef, Ansible, and Mcollective
• Worked extensively in configuration management, including Chef and Ansible
• Designed and built a large scale monitoring infrastructure with Sensu
• Developed several complex internal tools using Python, Go, and Bash

New York, US

• As a Web Operations Engineer at Outbrain my time was split between datacenter operations and building and maintaining monitoring and telemetry collection systems. Areas of focus included:
• Managed vendor relationships and datacenter build-outs of thousands of nodes across the country
• Designed and implemented configuration management development methodologies using Chef and Vagrant
• Built and maintained large scale telemetry collection systems using tools like CollectD, Graphite, Logstash, RabbitMQ, and Nagios
• Managed a first time roll out of configuration management at an acquired company
• Participated in a global on-call shift

New York, NY, US

• At Macmillan my responsibilities mainly included triage and support of a legacy ASP code base as well as general system administration and ticketing system management.Accomplishments included:
• Administered systems in a mixed environment of RHEL and Server 03
• Conducted light database administration duties in SQL Server 05/08
• Redesigned Jira workflows and increased ticket response time as well as time to resolution
• Developed extensive documentation and runbooks for common issues
• Managed code deployments using Subversion

New York, NY, US

• In my role at Stylesight I balanced my time between IT support, client support, and system administration. I also spent significant time improving customer facing documentation and developing help desk.
• Fulfilled IT needs of more than a hundred employees, in several offices
• Supported remote clients both domestically and abroad
• Monitored and configured Cisco Pix and ASA firewalls
• Built and managed file servers and backup strategies
• Managed customer support request pipeline and maintained fast response times

Jersey City, NJ, US

• My role at Liberty Science Center included the installation and maintenance of desktops, exhibits, and server hardware for the mid-sized non-profit metropolitan area museum. Accomplishments included:
• Used Microsoft Sysprep and Windows PE to push custom images to hundreds of nodes
• Managed automated deployment of office software, including Adobe Creative Suite, Microsoft Office for OSX, Entourage, and Google SketchUp.
• Redesigned and improved existing exhibits using programmable logic controllers, complex Crestron systems, and DMX lighting control systems.
• Rebuilt custom electronics to make exhibits more reliable
• Managed vender relationships for IT, as well as the exhibit fabrication department

Brick, NJ, US

Holmdel, New Jersey, US