Elyse Kolin, Ed.M. Email & Phone Number

Santa Clara, CA, US

Santa Clara, CA, US

Santa Clara, CA, US

• Hired, onboarded, and managed 6 curriculum writers and subject matter experts. Coached the team through the development of 100+ online lessons, quizzes, video scripts, and live workshops.
• Built team-wide standards for assessments, rubrics, and content quality, improving learner satisfaction, retention, and reducing grading costs.
• Led the research, design and development of 2 sales programs and 1 internal career growth course.
• Oversaw the iterative improvements to UX/UI and Technical Project Management Programs.
• Conducted market research and needs assessments for Digital Literacy program for adult learners.
• Collaborated with the Product team to improve platform functionality to reduce grader and learner friction.

New York, NY, US

• Led the L&D's E-Learning team: increased L&D’s capacity to facilitate company-wide dynamic learning experiences, created the strategic roadmap and managed a global team (2 Instructional Designers and 1 LMS Specialist).
• Audited, identified, and implemented updates to eLearning tools and systems: improved UIUX of LMS, updated authoring tools, standardized design process, and established quality standards.
• Consulted with L&D trainers, HR BPs, and internal SMEs: assessed and enhanced the quality of 150+ courses, revised existing content, and developed customized online/blended courses for new audiences.
• Advised L&D team on adult learning principles: created eLearning/blended learning guidebook, planning guides, and assessment tools.
• Introduced new blended-program model to L&D team: utilized externally designed courses and customized F2F sessions; designed, managed, and measured program effectiveness; created a best practice guide and training for.
• Evaluated and managed 3rd-party online learning vendors to improve company's access to high-quality, on-demand learning content. Developed customized learning paths for different departments.

New York, NY, US

• Advised Training Specialist on the best practices for developing blended learning programs.
• Audited learning management system (LMS), identifying organizational challenges and implementing system-wide changes (course codes, naming conventions, summary pages) and team training.

New York, NY, US

• Supported Sales Enablement Training team in facilitating role-based new hire training and ongoing study groups.
• Collaborated with VP of Account Management to develop written / visual content for internal knowledge management initiative.
• Scripted online training courses for Sales team.
• Researched and initiated F2F training programs with external vendors (R-Course, ESL course)

New York, New York, US

• Led strategic education initiatives for SEI Bootcamps (NYCDA, Hackbright and DevMountain) during SEI merger.

New York, New York, US

• Collaborated with SME’s to research, design, write, launch, and evaluate 490 hours of curriculum for intensive software engineering program for career-changing adult learners.
• Built and managed faculty development program and team of 15+ instructors by evaluating, coaching, and facilitating training, resulting in increased instructor retention and instructor feedback scores.
• Partnered with the non-profit, Year Up, to build and launch a customized software engineering pilot program.
• Created online prerequisite course on growth mindset and learning styles, increasing student retention 20%.
• Designed, implemented, and analyzed school-wide surveys in order to evaluate course content and instruction.
• Created online faculty training course to train new instructors on school’s preferred teaching methods.

New York, New York, US

• Conducted needs assessment to identify program goals, desired learning outcomes, and appropriate instructional methods.
• Analyzed and presented needs assessment findings to key stakeholders, highlighting proposed program goals.
• Collaborated with SME to design course outline for organization's featured software engineering program, with an emphasis on adult learning principles and integrated soft-skill development.

Mountain View, California, US

• Designed and scripted professional development MOOC courses for a diverse audience of adult learners.
• Created educational blog entries, career resources, and video workshops for Career Resource Center.
• Conducted market research and strategy analysis for program expansion and business partnerships.
• Collaborated across the departments of Marketing, Student Services, and Product to create innovative learning solutions.
• Consulted with subject matter experts to construct industry-specific portfolio requirements.

New York, New York, US

• Facilitated peer-support initiative: creating workshops, resource guides, feedback assessments, and managing communication (Twitter, LinkedIn, Facebook, google forms, video conferencing).
• Prepared and organized course materials for graduate courses (e-reserves, online class portal, in-class materials).
• Captured and organized educational video database, increasing-existing learning library by 50%.
• Lead registration and program protocol guidance for new students.

New York, NY, US

• Managed TED-Ed Clubs' community relations and new leader orientations.
• Facilitated education themed TED-Ed twitter chats for virtual community of practice.

San Francisco, CA, US

• Advised and coached prospective students. Assessed the students’ background, eligibility and program fit. Facilitated enrollment discussions in-person and online with domestic and international students.
• Evaluated graduate student portfolio submissions for over 20 majors.
• Presented on behalf of the graduate school at national outreach event. Facilitated Q&A forums, individual consultation, and orientation events both in-person and online.
• Achieved highest student retention rate in department by multitasking recruiting, coaching, and liaison roles.
• Collaborated with Director of the graduate school, 20 department heads, and faculty to implement degree programs, creative enrollment strategies, and curriculum selection.
• Consulted with Accreditation Boards by representing the Graduate Admissions Departmentduring visits of CIDA, WASC, and NAAB.

San Francisco, CA, US

• Effectively guided new students through the enrollment and registration processes.
• Acted as a liaison between the public and the university by articulating accurate andcomprehensive knowledge about academic arts programs, student resources, university policies.
• Achieved a superior level of customer service within a dynamic, fast paced student-facingenvironment via email, phone, virtual presentations and in-person meetings.
• Efficiently managed a portfolio of over 2,000 students with sensitivity and attention to detail(Salesforce, Peoplesoft, Outlook).

Studio City, CA, US

• Acted as key liaison for intimate team of artists, managers and high profile clients (Microsoft Outlook, Excel).
• Maintained office calendar and contact database (Microsoft Outlook, FileMaker Pro).
• Managed company website and online portfolio of artwork (Expressions Media, Photoshop).
• Facilitated client stewardship initiatives (Microsoft Outlook, Excel)
• Created company’s primary digital stock-image library from scratch.
• Implemented and headed training programs for incoming employees.

• Spearheaded an outreach campaign to increase students’ attendance at cultural film events.
• Collaborated with Communication Officer to design promotion schemes and educationalprograms.
• Initiated the development of a 15-year internal archive project of unique interview footage for future learning platforms.

• Composed weekly blog entries for Center’s website regarding educational events and works of art.
• Managed educational programs, accuracy of archival database, and media holdings.
• Led public outreach campaign to promote film festival via social networking sites.

Masters Of Education (Ed.M.), Education With A Concentration In Adult Learning And Leadership

Graduate Courses In Information And Moving Image Archive Studies, Moving Image Archive Studies

Bachelor Of Arts, Film & Media Studies With Spanish Minor

Humanities And Language Courses Taught In Spanish For College Credit, Spanish