Destination TN Valley is a full-service destination and event management company serving Knoxville, Sevierville, Pigeon Forge, and Gatlinburg.

- Create and update registration sites in CVENT- Create and update logistics schedule for events- Track rooming lists and make changes with both housing center and directly with hotel- On-site setup and support for events- Send floorplans to venue and fire marshal for approval

- Support three Executives: Region VP, Region Assistant VP, and Region Controller- Plan, organize, and execute Region events ranging from 10 person meetings to 30 person trainings as well as our annual Manager Retreat of 185 employees and their families- Coordinate complex travel itineraries for Executive Team as well as being the contact person for booking travel for any of our Region’s 3,500 employees- Write and edit internal and external communications including emails, memos, letters, and PowerPoint presentations for trainings- Typical Administrative duties including: expense reports, reconciling credit card statement, arrange catering, sending gifts/flowers, office management, greeting office guests, answering the phone, and more- Manage special projects from start to finish with little direction

- Finalize and detail all meeting room and sleeping room groups- Meet or exceed revenue goals each month- Doubled meeting room rental sales year over year- Increased food and beverage sales 30% year over year- Created new catering menu with on-site chef to generate new business and maintain current clientele - Act as liaison between the client and the chef to create the perfect menu for their event- Coordinate meeting with client from concept to completion and post charges in FOSSE- Prepare and distribute banquet event orders and resumes to ensure proper communication with operations staff- Analyze business requests to make profitable decision for the hotel to quote rates that are agreeable to both customer and hotel

- Onsite management for automotive events and new car auto shows such as the Pebble Beach Concours and the United States release of Bentley’s New Flying Spur- Perform and execute services on site for new car auto shows including the North American International Auto Show and the New York International Auto Show- Plan, prioritize, coordinate, and direct daily activities of assigned personnel on job site- Create an online training course for all staff- Prepare and maintain reporting required by management- Create show recaps for clients

- Run day-to-day operations of 9 convenience stores (7 of which were open 24/7)- Meet goals for sales, labor, and food cost- Receive and input invoices daily- Conduct inventory and find food cost weekly- Work with marketing department to come up with promotions and signage- Prepare weekly schedules for employees- Supervise up to 45 employees- Place orders weekly to maintain stock

- Helped with event set-up and take-down each week- Handled server cash outs at the end of the night- Assisted in training of new employees

- Reconciled cash drawers and receipts- Provided exceptional customer service in a fast-paced environment- Completed transactions on the cash register

- Helped plan and promote Knoxville’s first 4Kay Walk/Run- Maintained registration database for events- Managed information booths- Organized mailings and race packets for participants

- Assisted with event planning, worked with vendors- Processed registrations for over 15,000 participants- Coordinated set-up, staffing, and clean-up for events